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{| class="wikitable" border="0" {| class="wikitable" border="0"
-|-+|}
{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
-| style="width:56%; color:#000;" |+| style="width:15%; color:#000;" |
-{| style="width:280px; border:none; background:none;"+{| style="width:100px; border:none; background:none;"
-| [[Image:mwti_logo.gif|frame|left|100px|<!--We add confidence to computing-->]]+| [[Image:Mailscan_write.JPG]]
|} |}
-|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|+|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]&nbsp;&nbsp;'''·''' [[User Guide|<font size=1.5 color="blue">User Guide</font>]]
-<B>General</B>+|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
-* [[Main Page|<font color="blue">Home</font>]]+
-* [[Marketing|<font color="blue">Marketing</font>]]+
-* [[Events|<font color="blue">Events</font>]]+
-* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]+
-|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |+
-<B>Knowledgebase</B>+
-* [[Technical Info|<font color="blue">Technical Information</font>]]+
-* [[Beta Testing|<font color="blue">Beta Testing</font>]]+
-* [[Release Candidate|<font color="blue">Release Candidate</font>]]+
-* [[User Guide|<font color="blue">User Guides</font>]]+
-|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |+
-<B> Support </B>+
-* [[EMail|<font color="blue">eMail</font>]]+
-* [[Online Chat|<font color="blue">Online Chat</font>]]+
-* [[Telephonic Support|<font color="blue">Telephone</font>]]+
-* [[Forums|<font color="blue">Forums</font>]]+
|} |}
 +
 +{| class="wikitable" border="0"
 +|}
 +<h2 id="mp-tfp-h2" style="margin:0; background:#6985C3; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">MailScan - FAQ's</h2>
 +{| class="wikitable" border="0"
 +
 +[[Image:MailScan.jpg|image|right|100px]]
-<B>Q.</B> Possible looping error shown in MailScan for SMTP.+<B>Q. Possible looping error shown in MailScan for SMTP.</B>
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This happens when you send an email to a domain, and the MX record for that domain is listed as 127.0.0.1. This happens when you send an email to a domain, and the MX record for that domain is listed as 127.0.0.1.
- For example, if you send mail to test@ispd.co.uk, SMTP will show you this error message. To verify this,+ For example, if you send mail to test@ispd.co.uk, SMTP will show you this error message.
 + To verify this,
 +
Run NSLOOKUP.EXE, Run NSLOOKUP.EXE,
>set type=mx >set type=mx

Current revision

Image:Mailscan_write.JPG
· Articles  · FAQ  · Troubleshooting  · User Guide   · Technical Information - Main Page

MailScan - FAQ's

image


Q. Possible looping error shown in MailScan for SMTP.


A. This happens when you send an email to a domain, and the MX record for that domain is listed as 127.0.0.1.

For example, if you send mail to test@ispd.co.uk, SMTP will show you this error message.
To verify this,

Run NSLOOKUP.EXE,
>set type=mx
>ispd.co.uk

If you notice, the mail exchanger (mx) is listed as 127.0.0.1. Hence the looping error is shown by MS for SMTP.

Download latest SMTP.EXE (version 6.5.2.0 and above) (click here to download the SMTP.EXE) and overwrite the old SMTP.EXE (in %MailScan% folder) with the new one. In this new version, the error message is NOT shown and the mail will be bounced back to the sender.



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