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 +<span class="plainlinks neverexpand"><div style="text-align: right;">[[Escan/english/escan11|Back]]</div></span><br/>
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-|style="text-align:left;"|'''·''' [[Escan/english/FAQ-eScan|<font size=1.5 color="blue" align="left">eScan</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-AFT|<font size=1.5 color="blue">MailScan</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Technologies|<font size=1.5 color="blue">Technologies</font>]]+|style="text-align:left;"|'''·''' [[Escan/english/FAQ-eScan|<font size=1.5 color="blue" align="left">eScan</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-AFT|<font size=1.5
-|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security Awareness</font>]]&nbsp;&nbsp;'''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]]+ 
 +color="blue">MailScan</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Technologies|<font size=1.5 color="blue">Technologies</font>]]
 +|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security
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 +Awareness</font>]]&nbsp;&nbsp;'''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]]
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<br> <br>
-<B><font size=5 color=#24B200>Managing Unassigned Computers</font></B>+<B><font size=5 color=#24B200>Unmanaged Computers</font></B>
<br><br> <br><br>
-:The Unassigned Computers page allows you to view the client computers, IP subnets, or Active Directory domains that have not been assigned to any computer group. You can use this page to discover the computers on your network and then add them to groups depending on the organization’s structure and your requirements. +:::This section displays information about the computers that have not yet been assigned to any group. This section also allows you to set the host configuration, move computers to a group, view the properties of a computer, or refresh the information about a client computer by using the Action List menu. This section consists of Network Computers, IP Range, Active Directory and New Computers Found.
<br><br> <br><br>
<I><B><font size=4 color=#24B200>User Interface</font></B></I> <I><B><font size=4 color=#24B200>User Interface</font></B></I>
-:The Unassigned Computers node in the navigation bar has three sub-nodes: Network Computers, IP Subnets, and Active Directory. When you click a sub-node, the corresponding page is displayed. +:::The Unmanaged Computers node in the navigation bar has four sub-nodes: Network Computers, IP Subnets, Active Directory and New Computers Found. When you click a sub-node, the corresponding page is displayed.
-:Each page is organized like a file explorer window. It is divided into two panes with the left pane showing a console tree and the right pane (the task pane), showing the information about the selected node in the console tree.+:::Each page is organized like a file explorer window. It is divided into two panes with the left pane showing a console tree and the right pane (the task pane), showing the information about the selected node in the console tree.
-:Each page also shows an Action List menu, which allows you to set the host configuration, move the selected computer to a computer group, view the properties of the computer or group, and refresh the client computer. Initially, on all these pages, the Action List menu is disabled. To enable it, you must select a computer name in the task pane.+:::Each page also shows an Action List menu, which allows you to set the host configuration, move the selected computer to a computer group, view the properties of the computer or group, and refresh the client computer. Initially, on all these pages, the Action List menu is disabled. To enable it, you must select a computer name in the task pane.
-:For more information about this menu, please refer to the Managed Computers chapter of this document.+:::For more information about this menu, please refer to the Managed Computers chapter of this document.
- +
-=='''Network Computers'''==+
- +
-:The Network Computers page displays the client computers and workgroups in the eScan network in a console tree. You can click the name of a computer or group to view its details in the task pane in the form of a table. The table displays information such as the computer name, IP address, eScan status, name of the service pack installed, path of the installed directory, status of the monitor; status of the Anti-Spam, Mail Anti-Virus, Web Protection, Endpoint Security, and Firewall modules; status of the server, date and time when the client computer was last updated, IP address of the update server, operating system on the client computer, and status of the client computer. +
- +
-:This page also displays a Search button, which allows you to search for computers and add them to the Client Computers group or any other user-defined group.+
__TOC__ __TOC__
-=='''IP Range'''== 
-:The IP Range page displays the IP subnet range for the network as nodes in a console tree. You can select a node in the console tree to view the computers in that IP subnet. You can click the name of the IP subnet to view its details in the task pane in the form of a table. The table displays information such as the computer name, IP address, eScan status, eScan version, path of the installed directory, status of the monitor; status of the Anti-Spam, Mail Anti-Virus, Web Protection, Endpoint Security, and Firewall modules; status of the server, date and time when the client computer was last updated, IP address of the update server, operating system on the client computer, and status of the client computer.+=='''Moving Computers to the created Groups'''==
-:You can also add a new IP subnet by clicking New IP Range and remove existing IP subnets by clicking Delete IP Range.+:::For installing eScan Client on the computers connected to the network and define policies and tasks on the basis of the groups they belong to, you will be required to move computers to the created groups. You can move the computers from Unmanaged Computers to desired groups created in the Managed Computers using the following options present in eScan Management Console –
-=='''Active Directory'''==+:::'''Moving Computers from the Network Computers'''
 +:::'''Moving all Computers within selected IP Range'''
 +:::'''Moving Computers from Active Directory'''
 +:::'''Moving Computers from the New Computers Found List'''
-:The Active Directory page shows a console tree lists all the domain controllers in the network. You can click a domain controller to view its details in the task pane. You can also add, modify, or delete the Active Directory domain controller address from the Properties window, which opens when you click Properties. You can also specify a user name and password for the domain controller, if required.+=='''Network Computers'''==
 +:::It displays the eScan Corporate Client endpoints and workgroups in the network in a console tree. You can click on the name of a computer or group to view its details.
-'''Note:''' These computers may or may not have eScan installed on them.+:::'''Moving Computers from the Network Computers'''
 +::::::::::'''1.''' Click Network Computers option present in the Navigation Panel under Unmanaged Computers.
 +::::::::::'''2.''' Now expand the Microsoft Windows Network tree and select the workgroup from where you wish to move computers to the desired group created in Managed Computers section.
 +::::::::::'''3.'''Now select the Computer(s) that you wish to move to the desired groups that you created under Managed computers. You can do so by selecting the check box beside the Computer Names.
 +::::::::::'''4.'''Click Move to Group option present in the Action List drop down menu present on the interface.
 +::::::::::'''5.'''Select Group window will open on the screen. Expand the Managed Computers tree to view the groups that you created earlier.
 +::::::::::'''6.'''Now select the group where you wish to move the selected computer(s).
 +::::::::::'''7.'''Now Click Ok, selected Computer(s) will be moved to the group. Click Cancel if you do not wish to move the selected Computers to this group.
-<br><br>+:::'''Viewing Properties of Selected Computer'''
-<I><B><font size=4 color=#24B200>Management of Computers</font></B></I>+:::You can view the Properties of the Selected Computer using following Steps –
-:The eScan Management Console allows you to set the host configuration, move computers to a group, view the properties of a computer, or refresh the information about a client computer by using the Action List menu. This menu appears on all the pages under Unassigned Computers.+::::::::::'''1.''' Select the desired computer in the Network Computers List to View its Properties.
 +::::::::::'''2.'''Now click Properties option in the Action List Drop down menu present on the interface.
 +::::::::::'''3.'''This will open the Properties Window on a pop up. It displays general information of the computer like Computer Name, IP Address, User name and Operating System, along with details of the Antivirus installed, its version and update summary. It also displays protection status of all the Modules of eScan client.
 +'''Note:''' In case of Multiple Selection of Computers, the Properties option will be disabled.
-:For more information about this menu, please refer to the Managed Computers chapter of this document.+:::'''Setting Host Configuration'''
-:The IP Subnets and the Active Directory pages have options other than the ones in the Action List menu. These options allow you to perform additional management tasks such as creating a new IP subnet, deleting an existing subnet, or viewing the properties of the domain controller.+:::For any computer with Windows operating system connected to the network, if you are not able to view / fetch its details using the Properties option. You can get the details after setting Host configuration that builds communication between the Server and the selected computer on the network.
-'''Network Computers'''+:::You can set Host Configuration using following Steps –
-:The Network Computers page displays the client computers and workgroups in the eScan network in a console tree. You can click the name of a computer or group to view its details in the task pane in the form of a table. The table displays information such as the computer name, IP address, eScan status, the version of eScan installed, path of the installed directory, status of the monitor; status of the Anti Spam, Mail Anti Virus, Web Protection, Endpoint Security, and Firewall modules; status of the server, date and time when the client computer was last updated, IP address of the update server, operating system on the client computer, and status of the client computer. +::::::::::'''1.''' Select the desired computer the Properties of which you wish to view/ fetch.
 +::::::::::'''2.'''Now click Set Host Configuration option present in the Action List drop down menu.
 +::::::::::'''3.'''Now write Remarks and define the Administrator Username and Password and then click Save.
 +::::::::::'''4.'''You can now view the properties of the selected computer using the Properties option present in the Action List.
-:This page also displays a Search button, which allows you to search for computers and add them to the Client Computers group or any other user defined group.+:::'''Creating New Group from the Select Group window'''
-:This page shows the Action List menu, which allows you to set the host configuration, move the selected computer to a computer group, view the properties of the computer or group, and refresh the client computer. Initially, the Action List menu is disabled. To enable it, you must select a computer name in the task pane.+:::(The Select Group Window opens when you click Move to Group).
 +:::You can create a New Group from this window using the following steps –
-'''IP Range'''+::::::::::'''1.''' Click New Group, write the name of the Group and click Ok.
 +::::::::::'''2.'''The Group will be created instantly.
-:This page also shows the Action List menu, which allows you to set the host configuration, move the selected computer to a computer group, view the properties of the computer or group, and refresh the client computer. Initially, the Action List menu is disabled. To enable it, you must select a computer name in the task pane.+=='''IP Range'''==
 +:::It displays the IP range for the network as nodes in a console tree and also allows you to add or delete an IP range by clicking New IP Range and Delete IP range respectively.
-:In addition, it has two buttons: New IP Range and Delete IP Range.+:::'''Moving all Computers within selected IP Range to a Group'''
 +:::It includes following steps
 +:::'''Adding New IP Range''' - You can Add the Computers within certain IP range using the '''IP Range''' option present under Unmanaged Computers. It can be done using the following simple steps –
-'''New IP Range'''+::::::::::'''1.''' Click IP range option under Unmanaged Computers, and then click New IP Range option in the Window.
 +::::::::::'''2.'''You will be forwarded to Specify IP Range window. Specify the desired IP Range and click Ok.
 +::::::::::'''3.'''The selected IP Range will be added to the IP Range tree. All computers present in that IP Range will be displayed when you select the IP Range on the interface.
 +:::Other details like IP Address of the computer, its group, Protection status (Unmanaged / Unknown/Protected / Not installed, Critical / Unknown); the table also displays Status of all modules of eScan.
-:For ease of management of computers and for the deployment of policies, specific IP ranges are defined. The eScan Management Console also allows you to create IP ranges based on your requirements.+:::'''Action List (Menu)'''
-'''The steps to create a new IP range are as follows:'''+::::::::::'''Setting Host Configuration''' - Select the computer and define the Host Configuration settings using Set Host Configuration option present in Action List. This will help you in fetching Computer Properties before adding them to a group under Managed Computers. (For Endpoints with Windows operating system).
-::'''1.''' In the eScan Management Console, in the left pane, under Dashboard, under Unassigned Computers, click IP ranges.+::::::::::'''Viewing Properties''' - Select the Computer in the table and click Properties in the Action list, this will display all the details of the selected computer.
-::'''2.''' On the IP ranges page, click New IP range.+::::::::::'''Refreshing Client''' – Click this option to fetch latest information / details of the selected computer. This option is present on IP Range window as well as under Action List Menu.
-::'''3.''' On the Specify IP Range page, specify the starting and ending IP addresses in the IP range in the Starting IP Address and the Ending IP Address boxes, and then click OK.+
-'''Delete an Existing IP range'''+:::'''Delete IP Range'''
 +::::::::::'''1.''' Select the desired IP Range and click Delete IP Range option present on the screen.
 +::::::::::'''2.'''To confirm the deletion click OK on the Pop up window.
 +::::::::::'''3.'''The selected IP range will be deleted instantly.
-:In a large network, you may often have to add or remove computers based on business requirements. The eScan Management Console also allows you can delete an existing IP range if it is no longer required.+:::'''Moving to a Group'''
 +:::You can move the selected IP Range to any group under Managed Computers using following simple steps.
-'''The steps to delete an existing IP range are as follows:'''+::::::::::'''1.''' Select the IP range and all computers present in the selected IP Range that you wish to move from unmanaged computers to a group in Managed Computer.
 +::::::::::'''2.'''Now Click Move to Group under Action List drop down menu.
 +::::::::::'''3.'''You will be forwarded to the Select Group Window. Select the Group where you wish to Move the selected computers in the IP Range and Click OK.
 +::::::::::'''4.'''The Selected Computer(s) will be moved to the selected group under Managed Computers section.
-::'''1.''' In the eScan Management Console, in the left pane, under Dashboard, under Unassigned Computers, click IP ranges.+=='''Active Directory'''==
-::'''2.''' On the IP ranges page, in the console tree, select the IP range that you want to delete, and then click Delete IP range.+
- +
-'''Active Directory'''+
- +
-:The Active Directory page shows a console tree lists all the domain controllers in the network. You can click a domain controller to view its details in the task pane. You can also add, modify, or delete the Active Directory domain controller address from the Properties window, which opens when you click Properties. You can also specify a user name and password for the domain controller, if required.+
-Note: These computers may or may not have eScan installed on them.+
- +
-'''Properties'''+
- +
-'''The steps to view the properties of a domain controller are as follows:'''+
- +
-::'''1.''' In the eScan Management Console, in the left pane, under Dashboard, under Unassigned Computers, click Active Directory.+
-::'''2.''' On the Active Directory page, click Properties. This will show you the IP address of all available the domain controllers.+
- +
-This windows also shows the following buttons:+
- +
-'''Add'''+
- +
-'''The steps to add the logon settings for a domain controller are as follows:'''+
-::'''1.''' In the eScan Management Console, in the left pane, under Dashboard, under Unassigned Computers, click Active Directory.+:::The Active Directory page shows a console tree lists of all the domain controllers in the network.
-::'''2.''' On the Active Directory page, click Properties.+
-::'''3.''' On the Properties window, click Add.+
-::'''4.''' In the Logon Settings window. in the Logon Address box, type the IP address of the domain controller, and then in the User Name box, specify the user name.+
-::'''5.''' In the Password box, specify a password, in the Confirm password box, type the password again to confirm it, and then click OK.+
-'''Modify''' +:::'''Moving Computer from Active Directory'''
 +:::You can use the following simple steps to add computers from the Active Directory.
 +::::::::::'''1.''' Click Active directory under Unmanaged Computers in the Navigation Panel of eScan management Console and Select Active Directory present in the tree. Now Click Properties.
 +::::::::::'''2.'''You will be forwarded to the Properties window. Click Add.
 +::::::::::'''3.'''You will be forwarded to the Login Settings window. Fill in the required Login Credentials of Administrator to fetch data available on the Active Directory and click OK.
 +::::::::::'''4.'''The details including IP Addresses from active directory will be added instantly.
 +::::::::::'''5.'''Select the Active Directory and click OK. The selected Active Directory will be added to the Active directory tree, to view the details click on the directory present under Active directory tree.
 +::::::::::'''6.'''To move computers present in the Active Directory, select the computers in the list and click Move to Group option under Action List menu.
 +::::::::::'''7.'''The selected computers will be moved to the selected group.
-'''The steps to modify the logon settings for a domain controller are as follows:'''+=='''New Computers Found'''==
-::'''1.''' In the eScan Management Console, in the left pane, under Dashboard, under Unassigned Computers, click Active Directory.+This will display the list of endpoints where eScan is not installed.
-::'''2.''' On the Active Directory page, click Properties.+
-::'''3.''' On the Properties window, select the check box next to the IP address of the domain controller whose settings you want to modify, and then click Modify.+
-::'''4.''' In the Logon Settings window, in the Logon Address box, select the existing IP address and then type the IP address of the domain controller, and then in the User Name box, select the existing name and then specify the user name.+
-::'''5.''' In the Password box, select the existing password, if any, and then specify the new password, in the Confirm password box, select the existing password, if any, and then type the password again to confirm it. Then click OK.+
-'''Delete''' +'''Moving Computers from New Computers Found list''' - List of all new computers connected to the network is generated in New Computers found list under Unmanaged Computers. Using the Action List Menu you can Set Host Configuration, Move Selected Computers to a Group, view Properties, Refresh Client or Export the New Computers List to excel file format if desired.
-'''The steps to delete the logon settings for a domain controller are as follows:'''+Once the Computers are moved from Unmanaged Computers to Groups under Managed Computers, you can Perform Tasks, Set host configuration, Manage Policies, Deploy / Upgrade Client or deploy a Hotfix on all or any of the Managed Computer individually or in group.
-::'''1.''' In the eScan Management Console, in the left pane, under Dashboard, under Unassigned Computers, click Active Directory.+'''Setting Host Configuration'''- Select the computer and define the Host Configuration settings using Set Host Configuration option present under Client Action List. This will help you in fetching Computer details before adding them to a group under Managed Computers.
-::'''2.''' On the Active Directory page, click Properties.+
-::'''3.''' On the Properties window, select the check box next to the IP address of the domain controller whose settings you want to delete, and then click Delete. Then click OK.+

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eScan Version 11 (and above) Online Help

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Unmanaged Computers

This section displays information about the computers that have not yet been assigned to any group. This section also allows you to set the host configuration, move computers to a group, view the properties of a computer, or refresh the information about a client computer by using the Action List menu. This section consists of Network Computers, IP Range, Active Directory and New Computers Found.



User Interface

The Unmanaged Computers node in the navigation bar has four sub-nodes: Network Computers, IP Subnets, Active Directory and New Computers Found. When you click a sub-node, the corresponding page is displayed.
Each page is organized like a file explorer window. It is divided into two panes with the left pane showing a console tree and the right pane (the task pane), showing the information about the selected node in the console tree.
Each page also shows an Action List menu, which allows you to set the host configuration, move the selected computer to a computer group, view the properties of the computer or group, and refresh the client computer. Initially, on all these pages, the Action List menu is disabled. To enable it, you must select a computer name in the task pane.
For more information about this menu, please refer to the Managed Computers chapter of this document.

Contents


Moving Computers to the created Groups

For installing eScan Client on the computers connected to the network and define policies and tasks on the basis of the groups they belong to, you will be required to move computers to the created groups. You can move the computers from Unmanaged Computers to desired groups created in the Managed Computers using the following options present in eScan Management Console –
Moving Computers from the Network Computers
Moving all Computers within selected IP Range
Moving Computers from Active Directory
Moving Computers from the New Computers Found List

Network Computers

It displays the eScan Corporate Client endpoints and workgroups in the network in a console tree. You can click on the name of a computer or group to view its details.
Moving Computers from the Network Computers
1. Click Network Computers option present in the Navigation Panel under Unmanaged Computers.
2. Now expand the Microsoft Windows Network tree and select the workgroup from where you wish to move computers to the desired group created in Managed Computers section.
3.Now select the Computer(s) that you wish to move to the desired groups that you created under Managed computers. You can do so by selecting the check box beside the Computer Names.
4.Click Move to Group option present in the Action List drop down menu present on the interface.
5.Select Group window will open on the screen. Expand the Managed Computers tree to view the groups that you created earlier.
6.Now select the group where you wish to move the selected computer(s).
7.Now Click Ok, selected Computer(s) will be moved to the group. Click Cancel if you do not wish to move the selected Computers to this group.
Viewing Properties of Selected Computer
You can view the Properties of the Selected Computer using following Steps –
1. Select the desired computer in the Network Computers List to View its Properties.
2.Now click Properties option in the Action List Drop down menu present on the interface.
3.This will open the Properties Window on a pop up. It displays general information of the computer like Computer Name, IP Address, User name and Operating System, along with details of the Antivirus installed, its version and update summary. It also displays protection status of all the Modules of eScan client.

Note: In case of Multiple Selection of Computers, the Properties option will be disabled.

Setting Host Configuration
For any computer with Windows operating system connected to the network, if you are not able to view / fetch its details using the Properties option. You can get the details after setting Host configuration that builds communication between the Server and the selected computer on the network.
You can set Host Configuration using following Steps –
1. Select the desired computer the Properties of which you wish to view/ fetch.
2.Now click Set Host Configuration option present in the Action List drop down menu.
3.Now write Remarks and define the Administrator Username and Password and then click Save.
4.You can now view the properties of the selected computer using the Properties option present in the Action List.
Creating New Group from the Select Group window
(The Select Group Window opens when you click Move to Group).
You can create a New Group from this window using the following steps –
1. Click New Group, write the name of the Group and click Ok.
2.The Group will be created instantly.

IP Range

It displays the IP range for the network as nodes in a console tree and also allows you to add or delete an IP range by clicking New IP Range and Delete IP range respectively.
Moving all Computers within selected IP Range to a Group
It includes following steps
Adding New IP Range - You can Add the Computers within certain IP range using the IP Range option present under Unmanaged Computers. It can be done using the following simple steps –
1. Click IP range option under Unmanaged Computers, and then click New IP Range option in the Window.
2.You will be forwarded to Specify IP Range window. Specify the desired IP Range and click Ok.
3.The selected IP Range will be added to the IP Range tree. All computers present in that IP Range will be displayed when you select the IP Range on the interface.
Other details like IP Address of the computer, its group, Protection status (Unmanaged / Unknown/Protected / Not installed, Critical / Unknown); the table also displays Status of all modules of eScan.
Action List (Menu)
Setting Host Configuration - Select the computer and define the Host Configuration settings using Set Host Configuration option present in Action List. This will help you in fetching Computer Properties before adding them to a group under Managed Computers. (For Endpoints with Windows operating system).
Viewing Properties - Select the Computer in the table and click Properties in the Action list, this will display all the details of the selected computer.
Refreshing Client – Click this option to fetch latest information / details of the selected computer. This option is present on IP Range window as well as under Action List Menu.
Delete IP Range
1. Select the desired IP Range and click Delete IP Range option present on the screen.
2.To confirm the deletion click OK on the Pop up window.
3.The selected IP range will be deleted instantly.
Moving to a Group
You can move the selected IP Range to any group under Managed Computers using following simple steps.
1. Select the IP range and all computers present in the selected IP Range that you wish to move from unmanaged computers to a group in Managed Computer.
2.Now Click Move to Group under Action List drop down menu.
3.You will be forwarded to the Select Group Window. Select the Group where you wish to Move the selected computers in the IP Range and Click OK.
4.The Selected Computer(s) will be moved to the selected group under Managed Computers section.

Active Directory

The Active Directory page shows a console tree lists of all the domain controllers in the network.
Moving Computer from Active Directory
You can use the following simple steps to add computers from the Active Directory.
1. Click Active directory under Unmanaged Computers in the Navigation Panel of eScan management Console and Select Active Directory present in the tree. Now Click Properties.
2.You will be forwarded to the Properties window. Click Add.
3.You will be forwarded to the Login Settings window. Fill in the required Login Credentials of Administrator to fetch data available on the Active Directory and click OK.
4.The details including IP Addresses from active directory will be added instantly.
5.Select the Active Directory and click OK. The selected Active Directory will be added to the Active directory tree, to view the details click on the directory present under Active directory tree.
6.To move computers present in the Active Directory, select the computers in the list and click Move to Group option under Action List menu.
7.The selected computers will be moved to the selected group.

New Computers Found

This will display the list of endpoints where eScan is not installed.

Moving Computers from New Computers Found list - List of all new computers connected to the network is generated in New Computers found list under Unmanaged Computers. Using the Action List Menu you can Set Host Configuration, Move Selected Computers to a Group, view Properties, Refresh Client or Export the New Computers List to excel file format if desired.

Once the Computers are moved from Unmanaged Computers to Groups under Managed Computers, you can Perform Tasks, Set host configuration, Manage Policies, Deploy / Upgrade Client or deploy a Hotfix on all or any of the Managed Computer individually or in group.

Setting Host Configuration- Select the computer and define the Host Configuration settings using Set Host Configuration option present under Client Action List. This will help you in fetching Computer details before adding them to a group under Managed Computers.


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