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| '''2) Send Debug Information''':- This option helps in generating a debug file which equips the techical department of MicroWorld in analyzing the problem being faced at the user’s end and accordingly then give a solution. It makes a zip file (debuges.zip) in the Debug folder within the installed folder of eScan in addition to sending the email to the email address specified while generating the same.This zip contains all the important files of the eScan software. | '''2) Send Debug Information''':- This option helps in generating a debug file which equips the techical department of MicroWorld in analyzing the problem being faced at the user’s end and accordingly then give a solution. It makes a zip file (debuges.zip) in the Debug folder within the installed folder of eScan in addition to sending the email to the email address specified while generating the same.This zip contains all the important files of the eScan software. | ||
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| + | '''3) Download Latest HotFix''':- This option helps in generating a debug file which equips the techical department of MicroWorld in analyzing the problem being faced at the user’s end and accordingly then give a solution. It makes a zip file (debuges.zip) in the Debug folder within the installed folder of eScan in addition to sending the email to the email address specified while generating the same.This zip contains all the important files of the eScan software. | ||
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| + | '''4) Restore Windows Default Settings''':- | ||
Revision as of 10:34, 17 November 2008
This option helps in enhancing the system security, performance and diagnostic.
It has different options like "System Information" , "Send Debug Information" , "Download Latest HotFix" and "Restore Windows Default Settings".
1) System Information:- This option helps in knowing what software and hardware the system in made up off. Basically, it enables the user /administrator in successfully performing an Audit and Inventory of each or all systems throughout the network (lan,man,wan supported).
It has different options like "Details" and "Sharepoints".
A) Details: This option enables you to check and retrieve the details pertaining to the system like -
1. Machine Identification - This displays the machine identification details like the host name (machine name), user name, boot information, the last boot and for how long the system has been up and runnning, etc...
2. Operating System - This displays the operating system details like the operating system being used, it's version, product identity, installed suites, environment, etc...
3. CPU - This displays the CPU identification details along with it's features.
4. Memory - This displays the physical total memory installed on the system along with it's properties.
5. Display - This displays the display adapter properties and capabilities.
6. APM (Advanced Power Management) - This displays the APM status along with the Battery.
7. Media - This displays the available devices along with the sound devices.
8. Software - This displays the details of the softwares installed.
9. Startup - This displays the items that make the startup like the startup group (common), startup (user),win.ini, registry startup - run once,HKCU\Run,HKLM\Run.
10. Processes - This displays the total number of processes that are currently loaded in the background. These are displayed along with the PID, Image Name and the Location.
11. Time Zone - This displays the current time zone set for the system.
12. Network - This displays the network adapters, IP address, MAC address, WinSock details.
13. Devices - This displays the devices attached on the system.
14. Printers - This displays the printers attached on the system, it's properties too can be checked.
15. Engines - This displays the engines found if any on the system like Microsoft Data Access Objects, Borland Database, etc... along with DirectX drivers and devices.
16. Drives - This displays the drives attached on the system, the file system type (fat32,ntfs), the serial number, it's capacity and free space available, bytes/sector,sector/cluster, total clusters,free clusters.
B) Sharepoints: This option enables you to check and retrieve the details pertaining to the share points (shares) and other details available of the system like -
1. Shares - This displays the shares that are available with other details like it's name,path,type,descriptor,maximum users, current users,permissions and comments along with the connections.
2. Sessions - This displays the sessions that are open with other details like machine, user, type, open files,connected time, idle time, guest.
3. Open Files - This displays the files that are open with other details like file name, accessed by, locks if any and the mode (open or close).
2) Send Debug Information:- This option helps in generating a debug file which equips the techical department of MicroWorld in analyzing the problem being faced at the user’s end and accordingly then give a solution. It makes a zip file (debuges.zip) in the Debug folder within the installed folder of eScan in addition to sending the email to the email address specified while generating the same.This zip contains all the important files of the eScan software.
3) Download Latest HotFix:- This option helps in generating a debug file which equips the techical department of MicroWorld in analyzing the problem being faced at the user’s end and accordingly then give a solution. It makes a zip file (debuges.zip) in the Debug folder within the installed folder of eScan in addition to sending the email to the email address specified while generating the same.This zip contains all the important files of the eScan software.
4) Restore Windows Default Settings:-
