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| <B>Knowledgebase</B> | <B>Knowledgebase</B> | ||
| + | <B><p> Knowledgebase</p></B> | ||
| * [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
| * [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
| * [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
| * [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
| + | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
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| <B><p> Support</p></B> | <B><p> Support</p></B> | ||
Revision as of 11:22, 30 August 2010
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General |
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| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
eScan - Troubleshooting
 Q. If eScan monitor is disabled or has a cross marked on the red shield Icon, which log files, need to be referred?
eScan Monitor is responsible to scan the files in real-time environment. It might be disabled for one of the following reasons. 1.If you do not have latest Service packs installed, for Microsoft windows operating system. To check the pre-requisites before eScan installation. Please visit www.mwti.net for more details. 2.If updates/signatures are corrupt. This information will be logged in eScan.log file. To access eScan.log please refer to {Troubleshooting:- Where can I find eScan installation and uninstallation logs?} 3.If above two points are proper, please send us debuges.zip at support@mwti.net for further analysis.
Email us your feedback to solutions@mwti.net |
