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 +{| class="wikitable" border="0"
 +{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
 +| style="width:56%; color:#000;" |
 +{| style="width:280px; border:none; background:none;"
 +| [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]]
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 +&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
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 +&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>
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 +| [[Image:escan-g.jpg]]
 +|}
 +|style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
 +|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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 +!<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - FAQ's</h2>
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<B>Q. My eScan clients are unable to recognize the eScan Server! The Server does make proper announcements & no errors are logged too. What should be done?</B> <B>Q. My eScan clients are unable to recognize the eScan Server! The Server does make proper announcements & no errors are logged too. What should be done?</B>
-<I><B>A.</B> Pls check if you have some Software package like Norton Internet Security/ or Zone Alarm or similar softwares installed. These softwares stop UDP broadcast on ports being used by eScan Server and also stop eScan Server from acting like an FTP/HTTP server.+<I><B>A.</B> Please check if you have some Software package like Norton Internet Security/ or Zone Alarm or similar softwares / products installed. These softwares stop UDP broadcast on ports being used by eScan Server and also stop eScan Server from acting like an FTP/HTTP server.
 + 
 +Add eServ.exe to the exclude list of NIS/ZA or if this is not possible, instruct these softwares / products to allow communication on default eScan ports of 2001, 3333 and 2021.</I>
 + 
-Add eServ.exe to the exclude list of NIS/ZA or if this is not possible, instruct these softwares to allow communication on default eScan ports of 2001, 3333 and 2021.</B>+----
 + <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - FAQ's

image

Q. My eScan clients are unable to recognize the eScan Server! The Server does make proper announcements & no errors are logged too. What should be done?


A. Please check if you have some Software package like Norton Internet Security/ or Zone Alarm or similar softwares / products installed. These softwares stop UDP broadcast on ports being used by eScan Server and also stop eScan Server from acting like an FTP/HTTP server.

Add eServ.exe to the exclude list of NIS/ZA or if this is not possible, instruct these softwares / products to allow communication on default eScan ports of 2001, 3333 and 2021.



Email us your feedback to solutions@mwti.net

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