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-&nbsp;<B>General</B>+&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
* [[Main Page|<font color="blue">Home</font>]] * [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]] * [[Marketing|<font color="blue">Marketing</font>]]
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* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
 +* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
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* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
 +* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - FAQ's

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Q. My eScan clients are unable to recognize the eScan Server! The Server does make proper announcements & no errors are logged too. What should be done?


A. Please check if you have some Software package like Norton Internet Security/ or Zone Alarm or similar softwares / products installed. These softwares stop UDP broadcast on ports being used by eScan Server and also stop eScan Server from acting like an FTP/HTTP server.

Add eServ.exe to the exclude list of NIS/ZA or if this is not possible, instruct these softwares / products to allow communication on default eScan ports of 2001, 3333 and 2021.



Email us your feedback to solutions@mwti.net

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