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| - | <B>General</B> | + | <B><p> General</p></B> |
| * [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
| * [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
| * [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
| + | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
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| <B><p> Knowledgebase</p></B> | <B><p> Knowledgebase</p></B> | ||
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| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
eScan - Troubleshooting
 Q. If eScan monitor is disabled or has a cross marked on the red shield Icon, which log files, need to be referred?
eScan Monitor is responsible to scan the files in real-time environment. It might be disabled for one of the following reasons. 1.If you do not have latest Service packs installed, for Microsoft windows operating system. To check the pre-requisites before eScan installation. Please visit www.mwti.net for more details. 2.If updates/signatures are corrupt. This information will be logged in eScan.log file. To access eScan.log please refer to {Troubleshooting:- Where can I find eScan installation and uninstallation logs?} 3.If above two points are proper, please send us debuges.zip at support@mwti.net for further analysis.
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