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| Revision as of 11:01, 21 June 2009 WikiSysop (Talk | contribs) ← Previous diff |
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| | style="width:56%; color:#000;" | | | style="width:56%; color:#000;" | | ||
| {| style="width:280px; border:none; background:none;" | {| style="width:280px; border:none; background:none;" | ||
| - | | [[Image:mwti_logo.gif|left]] | + | | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]] |
| |} | |} | ||
| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | ||
| - | <B>General</B> | + | <B><p> General</p></B> |
| * [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
| * [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
| * [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
| + | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
| - | <B>Knowledgebase</B> | + | <B><p> Knowledgebase</p></B> |
| * [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
| * [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
| * [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
| * [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
| + | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
| - | <B> Support </B> | + | <B><p> Support</p></B> |
| * [[EMail|<font color="blue">eMail</font>]] | * [[EMail|<font color="blue">eMail</font>]] | ||
| * [[Online Chat|<font color="blue">Online Chat</font>]] | * [[Online Chat|<font color="blue">Online Chat</font>]] | ||
| * [[Telephonic Support|<font color="blue">Telephone</font>]] | * [[Telephonic Support|<font color="blue">Telephone</font>]] | ||
| + | * [[Remote Support|<font color="blue">Remote Support</font>]] | ||
| * [[Forums|<font color="blue">Forums</font>]] | * [[Forums|<font color="blue">Forums</font>]] | ||
| + | |} | ||
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| + | | style="width:10%; color:#000;" | | ||
| + | {| style="width:100px; border:none; background:none;" | ||
| + | | [[Image:escan-g.jpg]] | ||
| + | |} | ||
| + | |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | ||
| + | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | ||
| + | |} | ||
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| + | !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - Troubleshooting</h2> | ||
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| + | |width="1000pt"| | ||
| + | [[Image:EScan.jpg|image|right|100px]] | ||
| - | If eScan monitor is disabled or has a cross marked on the red shield Icon, which log files, need to be referred? | + | <B>Q. If eScan monitor is disabled or has a cross marked on the red shield Icon, which log files, need to be referred?</B> |
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| To check the pre-requisites before eScan installation. Please visit | To check the pre-requisites before eScan installation. Please visit | ||
| www.mwti.net for more details. | www.mwti.net for more details. | ||
| - | 2.If updates/signatures are corrupt. This information will be logged in eScan.log file. To access eScan.log please refer to [[Escan/english/eScan-TR23|<B><I>{eScan-Troubleshooting:- Where can I find eScan installation and uninstallation logs?}</I></B>]] | + | 2.If updates/signatures are corrupt. This information will be logged in eScan.log file. To access eScan.log please refer to [[Escan/english/eScan-TR23|<B><I>{Troubleshooting:- Where can I find eScan installation and uninstallation logs?}</I></B>]] |
| 3.If above two points are proper, please send us debuges.zip at support@mwti.net for further analysis. | 3.If above two points are proper, please send us debuges.zip at support@mwti.net for further analysis. | ||
Current revision
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General |
Knowledgebase |
Support |
| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
[edit]
eScan - Troubleshooting
 Q. If eScan monitor is disabled or has a cross marked on the red shield Icon, which log files, need to be referred?
eScan Monitor is responsible to scan the files in real-time environment. It might be disabled for one of the following reasons. 1.If you do not have latest Service packs installed, for Microsoft windows operating system. To check the pre-requisites before eScan installation. Please visit www.mwti.net for more details. 2.If updates/signatures are corrupt. This information will be logged in eScan.log file. To access eScan.log please refer to {Troubleshooting:- Where can I find eScan installation and uninstallation logs?} 3.If above two points are proper, please send us debuges.zip at support@mwti.net for further analysis.
Email us your feedback to solutions@mwti.net |
