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{| class="wikitable" border="0" {| class="wikitable" border="0"
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{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
| style="width:56%; color:#000;" | | style="width:56%; color:#000;" |
{| style="width:280px; border:none; background:none;" {| style="width:280px; border:none; background:none;"
-| [[Image:mwti_logo.gif|frame|left|100px|<!--We add confidence to computing-->]]+| [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]]
|} |}
|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
-<B>General</B>+&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
* [[Main Page|<font color="blue">Home</font>]] * [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]] * [[Marketing|<font color="blue">Marketing</font>]]
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 +* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
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* [[Technical Info|<font color="blue">Technical Information</font>]] * [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]] * [[Beta Testing|<font color="blue">Beta Testing</font>]]
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* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
 +* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
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 +* [[Remote Support|<font color="blue">Remote Support</font>]]
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 +{| style="width:100px; border:none; background:none;"
 +| [[Image:escan-g.jpg]]
 +|}
 +|style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
 +|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
 +|}
-<B>Problem:</B> +{| class="wikitable" border="0"
-After removing the Khatra infection we can’t open the control panel.+|}
- +!<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - Troubleshooting</h2>
-[[Image:khatra.JPG]]+{| class="wikitable" border="0"
 +|-
 +|width="1000pt"|
 +[[Image:EScan.jpg|image|right|100px]]
 +<B>Q</B> After removing the Khatra infection we can’t open the control panel.
 +[[Image:khatra.JPG|frame|center]]
<B>Solution:</B> <B>Solution:</B>
 +
 +1. Click on Start ==> Run
 +[[Image:run1.JPG|frame|center]]
 +
 +
 +2. Type gpedit.msc and click on the OK button
 +[[Image:gpedit-run.JPG|frame|center]]
 +
 +
 +3. In the Group Policy, under User Configuration expand Administrative Templates and click on Control Panel.
 +[[Image:Control Panel.JPG|frame|center]]
 +
 +
 +4. In right side, double click on <B>"Prohibit access to the control panel"</B> click on <B>Enabled</B> and apply the settings and logoff.
 +[[Image:Control Panel2.JPG|frame|center]]
 +
 +
 +5. Once you log on go the same setting as mentioned above, Double click on Prohibit access to the control panel make it as Not Configured.
 +[[Image:Control Panel3.JPG|frame|center]]
 +
 +
 +Now you can able to access the control panel.
---- ----
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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q After removing the Khatra infection we can’t open the control panel.


Solution:

1. Click on Start ==> Run


2. Type gpedit.msc and click on the OK button


3. In the Group Policy, under User Configuration expand Administrative Templates and click on Control Panel.


4. In right side, double click on "Prohibit access to the control panel" click on Enabled and apply the settings and logoff.


5. Once you log on go the same setting as mentioned above, Double click on Prohibit access to the control panel make it as Not Configured.


Now you can able to access the control panel.



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