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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page
[edit]

eScan - FAQ

image

Q. My eScan clients are unable to get updates from eScan server, once I log out from eScan server?


Solution:

When a user logs out from an eScan server, the EMC service (ESERV.EXE) will stop to run in Application Mode and automatically restart in Service Mode. However, it will take three minutes to restart the EMC service after the user has log out from the eScan Server. Therefore, after three minutes, the eScan clients will be able to get updates from the eScan Server. 



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