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-{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"+
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{| style="width:280px; border:none; background:none;" {| style="width:280px; border:none; background:none;"
-| [[Image:mwti_logo.gif|left]]+| [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]]
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-{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;text-align:left;"+&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
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-<B>General</B>+
-* [http://www.mwti.net/<font color="blue">MicroWorld Website</font>]+
-* [[Main Page|<font color="blue">MicroWorld WIKI</font>]]+
* [[Marketing|<font color="blue">Marketing</font>]] * [[Marketing|<font color="blue">Marketing</font>]]
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-|width="1000pt" style="width:18%; font-size:95%;text-align:left;white-space:nowrap;"| +* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
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-|width="1000pt" style="width:18%; font-size:95%;text-align:left;white-space:nowrap;"| +* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
-<B> Support </B>+|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
 +&nbsp;<B><p>&nbsp;&nbsp;Support</p></B>
* [[EMail|<font color="blue">eMail</font>]] * [[EMail|<font color="blue">eMail</font>]]
* [[Online Chat|<font color="blue">Online Chat</font>]] * [[Online Chat|<font color="blue">Online Chat</font>]]
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!<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - FAQ's</h2> !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - FAQ's</h2>

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page
[edit]

eScan - FAQ's

image

Q. What is eScan Remote Support (ERS)? How do I login to remote computer. Does it mean that I have to download team viewer to be able to access remote computer?


Answer.

  • We have implemented ERS ( eScan Remote support ) feature in eScan itself.
  • You just have to right click on "Red shield" icon and click on "eScan Remote support"
This will be available after applying the latest eScan HOTFIX (Click here for eScan Hotfix Download Link).
  • Yes, you have to download Teamviewer to either initiate the connection with client or to Give a remote connection to another person. 



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