From eScan Wiki
(Difference between revisions)
Revision as of 12:16, 7 June 2009 WikiSysop (Talk | contribs) ← Previous diff |
Current revision WikiSysop (Talk | contribs) |
||
Line 1: | Line 1: | ||
+ | {| class="wikitable" border="0" | ||
+ | |||
+ | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
+ | | style="width:56%; color:#000;" | | ||
+ | {| style="width:280px; border:none; background:none;" | ||
+ | | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]] | ||
+ | |} | ||
+ | |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | ||
+ | <B><p> General</p></B> | ||
+ | * [[Main Page|<font color="blue">Home</font>]] | ||
+ | * [[Marketing|<font color="blue">Marketing</font>]] | ||
+ | * [[Events|<font color="blue">Events</font>]] | ||
+ | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
+ | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
+ | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
+ | <B><p> Knowledgebase</p></B> | ||
+ | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
+ | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
+ | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
+ | * [[User Guide|<font color="blue">User Guides</font>]] | ||
+ | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
+ | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
+ | <B><p> Support</p></B> | ||
+ | * [[EMail|<font color="blue">eMail</font>]] | ||
+ | * [[Online Chat|<font color="blue">Online Chat</font>]] | ||
+ | * [[Telephonic Support|<font color="blue">Telephone</font>]] | ||
+ | * [[Remote Support|<font color="blue">Remote Support</font>]] | ||
+ | * [[Forums|<font color="blue">Forums</font>]] | ||
+ | |} | ||
+ | {| class="wikitable" border="0" | ||
+ | |} | ||
+ | |||
+ | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
+ | | style="width:10%; color:#000;" | | ||
+ | {| style="width:100px; border:none; background:none;" | ||
+ | | [[Image:escan-g.jpg]] | ||
+ | |} | ||
+ | |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | ||
+ | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | ||
+ | |} | ||
+ | |||
+ | {| class="wikitable" border="0" | ||
+ | |} | ||
+ | !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - Troubleshooting</h2> | ||
+ | {| class="wikitable" border="0" | ||
+ | |- | ||
+ | |width="1000pt"| | ||
+ | [[Image:EScan.jpg|image|right|100px]] | ||
+ | |||
+ | <B>Q. My eScan Clients shows eScan update server as Unknown Host. </B> | ||
+ | |||
- | My eScan Clients shows eScan update server as Unknown Host. | ||
Line 10: | Line 60: | ||
If all the eScan clients are in same subnet then check whether eScan server announcement is on or not. | If all the eScan clients are in same subnet then check whether eScan server announcement is on or not. | ||
+ | |||
+ | |||
+ | ---- | ||
+ | <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> |
Current revision
|
General |
Knowledgebase |
Support |
| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
[edit]
eScan - Troubleshooting
Q. My eScan Clients shows eScan update server as Unknown Host.
eScan server sends a UDP broadcast to all the clients. And whichever eScan client(s) are listening to this request will get the server ip address automatically. But If your subnet is connected with ROUTER then the Broadcast will not travel to different subnet. Because ROUTER does not route broadcast messages. In this case you need to allow eScan UDP broadcast in router configuration. If all the eScan clients are in same subnet then check whether eScan server announcement is on or not.
Email us your feedback to solutions@mwti.net |