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| - | <B>General</B> | + | <B><p> General</p></B> |
| * [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
| * [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
| * [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
| + | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
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| - | <B>Knowledgebase</B> | + | <B><p> Knowledgebase</p></B> |
| * [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
| * [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
| * [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
| * [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
| + | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
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| <B><p> Support</p></B> | <B><p> Support</p></B> | ||
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General |
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| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
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eScan - Troubleshooting
 Q. My eScan Clients shows eScan update server as Unknown Host.
eScan server sends a UDP broadcast to all the clients. And whichever eScan client(s) are listening to this request will get the server ip address automatically. But If your subnet is connected with ROUTER then the Broadcast will not travel to different subnet. Because ROUTER does not route broadcast messages. In this case you need to allow eScan UDP broadcast in router configuration. If all the eScan clients are in same subnet then check whether eScan server announcement is on or not.
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