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{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
| style="width:56%; color:#000;" | | | style="width:56%; color:#000;" | | ||
{| style="width:280px; border:none; background:none;" | {| style="width:280px; border:none; background:none;" | ||
- | | [[Image:mwti_logo.gif|frame|left|100px|<!--We add confidence to computing-->]] | + | | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]] |
|} | |} | ||
|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | ||
- | <B>General</B> | + | <B><p> General</p></B> |
* [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
* [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
* [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
+ | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
- | <B>Knowledgebase</B> | + | <B><p> Knowledgebase</p></B> |
* [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
* [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
* [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
* [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
+ | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
- | <B> Support </B> | + | <B><p> Support</p></B> |
* [[EMail|<font color="blue">eMail</font>]] | * [[EMail|<font color="blue">eMail</font>]] | ||
* [[Online Chat|<font color="blue">Online Chat</font>]] | * [[Online Chat|<font color="blue">Online Chat</font>]] | ||
* [[Telephonic Support|<font color="blue">Telephone</font>]] | * [[Telephonic Support|<font color="blue">Telephone</font>]] | ||
+ | * [[Remote Support|<font color="blue">Remote Support</font>]] | ||
* [[Forums|<font color="blue">Forums</font>]] | * [[Forums|<font color="blue">Forums</font>]] | ||
+ | |} | ||
+ | {| class="wikitable" border="0" | ||
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+ | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
+ | | style="width:10%; color:#000;" | | ||
+ | {| style="width:100px; border:none; background:none;" | ||
+ | | [[Image:escan-g.jpg]] | ||
+ | |} | ||
+ | |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | ||
+ | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | ||
+ | |} | ||
- | On scanning with mwav...it stuck at a point where it said scanning Important System files. | + | {| class="wikitable" border="0" |
+ | |} | ||
+ | !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - Troubleshooting</h2> | ||
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+ | |- | ||
+ | |width="1000pt"| | ||
+ | [[Image:EScan.jpg|image|right|100px]] | ||
+ | |||
+ | <B>Q. On scanning with mwav...it stuck at a point where it said scanning Important System files.</B> | ||
<B>Solution:</B> Execute the mwav with /debug as a parameter. | <B>Solution:</B> Execute the mwav with /debug as a parameter. | ||
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mwav.exe /debug | mwav.exe /debug | ||
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in the end of the log you will find entries similiar to the ones below : | in the end of the log you will find entries similiar to the ones below : | ||
- | !!FileCount= 0 before Scn of C:\WINDOWS\System32\smss.exe... | + | FileCount= 0 before Scn of C:\WINDOWS\System32\smss.exe... |
- | 01 Jul 2009 17:12:35 - !!WSF: Point1 | + | 01 Jul 2009 17:12:35 - !!WSF: Point1 |
- | 01 Jul 2009 17:12:35 - !!WSF: Point2 | + | 01 Jul 2009 17:12:35 - !!WSF: Point2 |
- | 01 Jul 2009 17:12:35 - !!WSF: Point3 | + | 01 Jul 2009 17:12:35 - !!WSF: Point3 |
- | 01 Jul 2009 17:12:35 - !!WSF: Point4 (FDBSUCC) | + | 01 Jul 2009 17:12:35 - !!WSF: Point4 (FDBSUCC) |
In such cases close mwav... Navigate to the following path : | In such cases close mwav... Navigate to the following path : |
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eScan - Troubleshooting
Q. On scanning with mwav...it stuck at a point where it said scanning Important System files.
mwav.exe /debug in the end of the log you will find entries similiar to the ones below : FileCount= 0 before Scn of C:\WINDOWS\System32\smss.exe... 01 Jul 2009 17:12:35 - !!WSF: Point1 01 Jul 2009 17:12:35 - !!WSF: Point2 01 Jul 2009 17:12:35 - !!WSF: Point3 01 Jul 2009 17:12:35 - !!WSF: Point4 (FDBSUCC) In such cases close mwav... Navigate to the following path : C:\Documents and Settings\All Users\Application Data\MicroWorld\MWAV\MWAVDBX.MDB rename the database mwavdbx.mdb and rescan again. The scan should work. The problem arises due to corruption of the mentioned database. Email us your feedback to solutions@mwti.net |