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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. On scanning with mwav...it stuck at a point where it said scanning Important System files.


Solution: Execute the mwav with /debug as a parameter.



mwav.exe /debug

in the end of the log you will find entries similiar to the ones below :

FileCount= 0 before Scn of C:\WINDOWS\System32\smss.exe...
01 Jul 2009 17:12:35 - !!WSF: Point1
01 Jul 2009 17:12:35 - !!WSF: Point2
01 Jul 2009 17:12:35 - !!WSF: Point3
01 Jul 2009 17:12:35 - !!WSF: Point4 (FDBSUCC)

In such cases close mwav... Navigate to the following path :

C:\Documents and Settings\All Users\Application Data\MicroWorld\MWAV\MWAVDBX.MDB

rename the database mwavdbx.mdb and rescan again. The scan should work.

The problem arises due to corruption of the mentioned database.


Email us your feedback to solutions@mwti.net

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