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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. In Windows 7 (64-bit OS) Action Center "eScan Corporate Version is ON but it is no longer supported by this Operating System. Please contact your vendor."


Solution:- To resolve this


1. Open the Windows Registry (Click here for How to start the windows registry editor?)

(Make sure that regedit runs with administrative privileges)


2. Then go to following registry key:

 [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MicroWorld] 

and then delete below values

"AVRegisteredWithWsc"=dword:00000001
"ASRegisteredWithWsc"=dword:00000001

3. Close the Regedit.

4. Reboot the system. This should resolve the problem.



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