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-&nbsp;<B>General</B>+&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
* [[Main Page|<font color="blue">Home</font>]] * [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]] * [[Marketing|<font color="blue">Marketing</font>]]
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* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
 +* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
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* [[Technical Info|<font color="blue">Technical Information</font>]] * [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]] * [[Beta Testing|<font color="blue">Beta Testing</font>]]
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* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
 +* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
&nbsp;<B><p>&nbsp;&nbsp;Support</p></B> &nbsp;<B><p>&nbsp;&nbsp;Support</p></B>
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[[Image:EScan.jpg|image|right|100px]] [[Image:EScan.jpg|image|right|100px]]
-<B>Q. Why Firefox is not working and Internet Explorer is working fine? </B>+<B>Q. Firefox.exe not executing after double clicking on it. But if we rename executable file from firefox.exe to firefox1.exe. Then it executes and working fine. </B>
 + 
 + 
 + 
 +<B> Solution </B>
 + 
 +* Go to start > run and type regedit and press enter
 +* Then go to following registry entry [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\firefox.exe]
 +
 +Expand the firefox.exe key value and remove the below mentioned value as Debugger
 +
 + *"Debugger"="\"C:\\windows\\twunk_16.exe\""*
 + 
 +* Once done close registry editor and then execute firefox.exe again, it should work now.
 + 
 +----
 + <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. Firefox.exe not executing after double clicking on it. But if we rename executable file from firefox.exe to firefox1.exe. Then it executes and working fine.


Solution

  • Go to start > run and type regedit and press enter
  • Then go to following registry entry [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\firefox.exe]

Expand the firefox.exe key value and remove the below mentioned value as Debugger

    *"Debugger"="\"C:\\windows\\twunk_16.exe\""*
  • Once done close registry editor and then execute firefox.exe again, it should work now.

Email us your feedback to solutions@mwti.net

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