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* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
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-&nbsp;<B>Knowledgebase</B>+&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>
* [[Technical Info|<font color="blue">Technical Information</font>]] * [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]] * [[Beta Testing|<font color="blue">Beta Testing</font>]]
* [[Release Candidate|<font color="blue">Release Candidate</font>]] * [[Release Candidate|<font color="blue">Release Candidate</font>]]
* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
 +* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
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&nbsp;<B><p>&nbsp;&nbsp;Support</p></B> &nbsp;<B><p>&nbsp;&nbsp;Support</p></B>

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. Firefox.exe not executing after double clicking on it. But if we rename executable file from firefox.exe to firefox1.exe. Then it executes and working fine.


Solution

  • Go to start > run and type regedit and press enter
  • Then go to following registry entry [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\firefox.exe]

Expand the firefox.exe key value and remove the below mentioned value as Debugger

    *"Debugger"="\"C:\\windows\\twunk_16.exe\""*
  • Once done close registry editor and then execute firefox.exe again, it should work now.

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