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| Revision as of 05:42, 21 September 2010 WikiSysop (Talk | contribs) ← Previous diff |
Current revision WikiSysop (Talk | contribs) |
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| '''Solution:''' | '''Solution:''' | ||
| - | Proactive scanning is scanning of suspicious files that are in the process of execution, using an algorithm which checks for valid digital signatures and version number and other details in the file. In the event when a file fails to pass the check, the file is assumed to be suspicious and is consequently blocked. | + | |
| + | Proactive scanning is scanning of suspicious files that are in the process of execution, using an algorithm which checks for certain parameters and other details in the file. In the event when a file fails to pass the check, the file is assumed to be suspicious and is consequently blocked. | ||
| + | |||
| '''In order to white-list such a file, the following steps are to be followed:''' | '''In order to white-list such a file, the following steps are to be followed:''' | ||
| - | # Open the eScan Protection Centre.. | + | |
| - | # Select the Endpoint Security module. | + | # Open the '''eScan Protection Center''' |
| - | # Under 'Reports' select 'View Report' | + | # Select the '''Endpoint Security''' module |
| - | # In the 'Report for Endpoint Security' window, look for entries with a red cross and the required filename under 'Application Name'. | + | # Under '''Reports''' select '''View Report''' |
| - | # Select the entry, right click and select 'Add to Whitelist' | + | # In the '''Report for Endpoint Security''' window, look for entries with a '''red cross''' and the required filename under '''Application Name''' |
| + | # Select the entry, '''right click''' and select '''Add to Whitelist''' | ||
| + | |||
| The file has now been whitelisted and will not be blocked in future when attempt is made to run it. | The file has now been whitelisted and will not be blocked in future when attempt is made to run it. | ||
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| + | |||
| ---- | ---- | ||
| <B><I><font size=2>Email us your feedback to [mailto:solutions@escanav.com <font color="blue">solutions@escanav.com</font>]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@escanav.com <font color="blue">solutions@escanav.com</font>]</font></I></B> | ||
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eScan - FAQ
Q. How to White-list a file blocked during proactive scanning? Solution:
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