From eScan Wiki
(Difference between revisions)
Revision as of 05:42, 21 September 2010 WikiSysop (Talk | contribs) ← Previous diff |
Current revision WikiSysop (Talk | contribs) |
||
Line 55: | Line 55: | ||
- | Proactive scanning is scanning of suspicious files that are in the process of execution, using an algorithm which checks for valid digital signatures and version number and other details in the file. In the event when a file fails to pass the check, the file is assumed to be suspicious and is consequently blocked. | + | Proactive scanning is scanning of suspicious files that are in the process of execution, using an algorithm which checks for certain parameters and other details in the file. In the event when a file fails to pass the check, the file is assumed to be suspicious and is consequently blocked. |
Line 61: | Line 61: | ||
- | # Open the eScan Protection Centre.. | + | # Open the '''eScan Protection Center''' |
- | # Select the Endpoint Security module. | + | # Select the '''Endpoint Security''' module |
- | # Under 'Reports' select 'View Report' | + | # Under '''Reports''' select '''View Report''' |
- | # In the 'Report for Endpoint Security' window, look for entries with a red cross and the required filename under 'Application Name'. | + | # In the '''Report for Endpoint Security''' window, look for entries with a '''red cross''' and the required filename under '''Application Name''' |
- | # Select the entry, right click and select 'Add to Whitelist' | + | # Select the entry, '''right click''' and select '''Add to Whitelist''' |
The file has now been whitelisted and will not be blocked in future when attempt is made to run it. | The file has now been whitelisted and will not be blocked in future when attempt is made to run it. | ||
+ | |||
+ | |||
---- | ---- | ||
<B><I><font size=2>Email us your feedback to [mailto:solutions@escanav.com <font color="blue">solutions@escanav.com</font>]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@escanav.com <font color="blue">solutions@escanav.com</font>]</font></I></B> |
Current revision
|
General |
Knowledgebase |
Support |
| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
[edit]
eScan - FAQ
Q. How to White-list a file blocked during proactive scanning? Solution:
Email us your feedback to solutions@escanav.com |