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|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security Awareness</font>]]&nbsp;&nbsp;'''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]] |style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security Awareness</font>]]&nbsp;&nbsp;'''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]]
|} |}
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 +<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan Version 11 (and above) Online Help</h2>
 +{| class="wikitable" border="0"
 +|-
 +|width="1000pt"|
 +|}
 +
 +<span class="plainlinks neverexpand"><div style="text-align: right;">[[Escan/english/escan11|Back]]</div></span><br/>
__TOC__ __TOC__
<br> <br>
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:::The '''Computer''' '''Selection''' enables you to select and save the computer status settings. This module enables you to do the following activities: :::The '''Computer''' '''Selection''' enables you to select and save the computer status settings. This module enables you to do the following activities:
-:::::* Types and criteria’s of computer status+::::* '''Computers'''
-::::::::* Computers with the "Critical Status"+:::::* Types and criteria’s of '''Computer Status'''
-::::::::* Computers with the "Warning Status"+
-::::::::* Database are Outdated+
-::::::::* Many viruses Detected+
-::::::::* No eScan Antivirus Installed+
-::::::::* Not connected to the eScan server for a long time+
-::::::::* Not scanned for a long time+
-::::::::* Protection is off +
-* Saving computer settings+::::::::# Computers with the "Critical Status"
 +::::::::# Computers with the "Warning Status"
 +::::::::# Database are Outdated
 +::::::::# Many viruses Detected
 +::::::::# No eScan Antivirus Installed
 +::::::::# Not connected to the eScan server for a long time
 +::::::::# Not scanned for a long time
 +::::::::# Protection is off
 +
 +::'''1.''' '''Computers with the "Critical Status":''' It displays the list of systems which are critical in status, as per the criteria\’s selected in computer settings. Specify the following field details.<br><br>
-'''Types and criteria’s of computer status'''+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +|-
-Each computer status has different criteria\’s, which you can set according to your requirement. The list of computer status with its criteria are as follows:+
- +
-* '''Computers with the "Critical Status":''' It displays the list of systems which are critical in status, as per the criteria\’s selected in computer settings. Specify the following field details.+
- +
-{|+
|'''Field'''||'''Description''' |'''Field'''||'''Description'''
|- |-
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|- |-
|} |}
 +<br><br>
 +::'''2.''' '''Computers with the "Warning Status": '''It displays the list of systems which are warning in status, as per the criteria\’s selected in computer settings. Specify the following field details.<br><br>
-* '''Computers with the "Warning Status": '''It displays the list of systems which are warning in status, as per the criteria\’s selected in computer settings. Specify the following field details.+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +|-
-{|+
|'''Field'''||'''Description''' |'''Field'''||'''Description'''
|- |-
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|- |-
|} |}
 +<br><br>
 +::'''3.''' '''Database are Outdated:''' It displays the list of systems on which virus database is outdated. Specify the following field details.<br><br>
-* '''Database are Outdated:''' It displays the list of systems on which virus database is outdated. Specify the following field details.+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +|-
-{|+
|'''Field'''||'''Description''' |'''Field'''||'''Description'''
|- |-
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|- |-
|} |}
 +<br><br>
 +::'''4.''' '''Many viruses Detected:''' It displays the list of systems on which number of viruses exceeds the specified count in computer settings. Specify the following field details.<br><br>
-* '''Many viruses Detected:''' It displays the list of systems on which number of viruses exceeds the specified count in computer settings. Specify the following field details.+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +|-
-{|+
|'''Field'''||'''Description''' |'''Field'''||'''Description'''
|- |-
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|- |-
|} |}
 +<br><br>
 +::'''5.''' '''No eScan Antivirus Installed: '''It displays the list of systems on which eSan has not been installed. Specify the following field detail.<br><br>
-* '''No eScan Antivirus Installed: '''It displays the list of systems on which eSan has not been installed. Specify the following field detail.+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +|-
-{|+
|'''Field'''||'''Description''' |'''Field'''||'''Description'''
|- |-
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|- |-
|} |}
 +<br><br>
 +::'''6.''' '''Not connected to the eScan server for a long time: '''It displays the list of systems which have not been connected to the server from a long time. Specify the following field detail.<br><br>
-* '''Not connected to the eScan server for a long time: '''It displays the list of systems which have not been connected to the server from a long time. Specify the following field detail.+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +|-
-{|+
|'''Field'''||'''Description''' |'''Field'''||'''Description'''
|- |-
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|- |-
|} |}
 +<br><br>
 +::'''7.''' '''Not scanned for a long time:''' It displays the list of systems which have not been scanned from a long time, as specified in computer settings. Specify the following field details.<br><br>
-* '''Not scanned for a long time:''' It displays the list of systems which have not been scanned from a long time, as specified in computer settings. Specify the following field details.+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +|-
-{|+
|'''Field'''||'''Description''' |'''Field'''||'''Description'''
|- |-
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|- |-
|} |}
 +<br><br>
 +::'''8.''' '''Protection is off:''' It displays the list of systems on which protection is inactive for any module, as per the protection criteria\’s selected in computer settings. It shows the status as "Disabled" in the list. Specify the following field details.<br><br>
-* '''Protection is off:''' It displays the list of systems on which protection is inactive for any module, as per the protection criteria\’s selected in computer settings. It shows the status as "Disabled" in the list. Specify the following field details.+::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
- +
-{|+
-|'''Field'''||'''Description'''+
|- |-
|'''Protection Criteria''' |'''Protection Criteria'''
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|- |-
|} |}
 +<br><br>
 +:::'''Saving computer settings'''
-'''Saving computer settings'''+:::Perform the following steps to save the computer settings:
-Perform the following steps to save the computer settings:+::::::::# Click the '''Computers Selection '''tab.
 +::::::::# Select type of status for which you want to set criteria, from the '''Computer status''' drop-down list.
 +::::::::# Select the appropriate check boxes, and then type field details in the available fields. For more information, refer [Types and criteria’s of computer status-] section.
 +::::::::# Click the ''''''Save'''''' button.
-# Click the '''Settings''' button. +:::The settings get saved.
-The '''Events & Computers Settings''' window appears.+ 
-# By default, the '''Events Status''' window appears.+ 
-# Click the '''Computers Selection '''tab. +'''C.''' '''Software/ Hardware Changes'''
-The '''Computers Selection '''window appears.+ 
-# Select type of status for which you want to set criteria, from the '''Computer status''' drop-down list.+:::You can set these settings, if you want to get updates on any changes made in the software, hardware, and to existing system. The '''Software/ Hardware Changes '''enables you to do the following activities:
-# Select the appropriate check boxes, and then type field details in the available fields. For more information, refer [Types and criteria’s of computer status-] section.+ 
-# Click the ''''''Save'''''' button. +::::* Updates
-The settings get saved.+ 
 +::::::* Type of '''Updates'''
 + 
 +::::::::# Software changes
 +::::::::# Hardware changes
 +::::::::# Existing system info
 + 
 +:::'''Changing software/hardware settings'''
 + 
 +:::Perform the following steps to change the '''Software / Hardware Settings''':
 + 
 +::::::::'''1.''' Click the '''Software/Hardware Changes '''tab.
 +::::::::'''2''' Specify the following field details.
 +<br><br>
 +::{|border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid
 +|'''Field'''||'''Description'''
 +|-
 +|'''Software/Hardware Changes'''||Select the type of update made in the system from the drop-down list.
 +|-
 +|'''Number of Days'''||Type the number of days, to view changes made within the specified days.
 +|-
 +|'''Number of Records'''||Type the number of client systems that you want to view in the list.
 +|-
 +|}
 +<br><br>
 +'''Note:-''' Example of '''Number of Days''', if you have typed 2 days, then you can view the list of client systems on which any software/hardware changes have been made in the last 2 days.
 + 
 +::::::::'''3''' Click the ''''''Save'''''' button.
 + 
 +:::The settings get saved.

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eScan Version 11 (and above) Online Help

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Contents


Settings




A. Event Status

Basically, events are activities performed on client’s computer. There are three types of event status – Recent, Critical, and Information. You can select the status as per your requirement.
  • Events Name
On the basis of severity, that is, the level of importance, events are categorized in to the following three types:
  • Recent: It displays both critical and information events that occurred recently on managed client computers.
  • Critical: It displays all critical events occurred on managed client computers, such as virus detection, monitor disabled status, and so on.
  • Information: It displays all informative type of events, such as virus database update, status, and so on.
Saving event status settings
Perform the following steps to save the event status settings:
  1. Type the number of events that you want to view in a list, in the Number of Records field.
  2. Click the Save button.
The settings get saved.


B. Computer Selection

The Computer Selection enables you to select and save the computer status settings. This module enables you to do the following activities:
  • Computers
  • Types and criteria’s of Computer Status
  1. Computers with the "Critical Status"
  2. Computers with the "Warning Status"
  3. Database are Outdated
  4. Many viruses Detected
  5. No eScan Antivirus Installed
  6. Not connected to the eScan server for a long time
  7. Not scanned for a long time
  8. Protection is off
1. Computers with the "Critical Status": It displays the list of systems which are critical in status, as per the criteria\’s selected in computer settings. Specify the following field details.

FieldDescription
Check for eScan Not InstalledSelect this check box if you want to view the list of client systems under managed computers on which eScan has not been installed.
Check for Monitor StatusSelect this check box if you want to view the client systems on which eScan monitor is not enabled.
Check for Not ScannedSelect this check box if you want to view the list of client systems which has not been scanned.
Check for Database Not UpdatedSelect this check box if you want to view the list of client systems on which database has not been updated.
Check for Not ConnectedSelect this check box if you want to view the list of eScan client systems that have not been communicated with eScan server.
Database Not Updated from more thanType the number of days from when the database has not been updated.
System Not Scanned for more thanType the number of days from when the system has not been scanned.
System Not Connected for more thanType the number of days from when the client system has not been connected to eScan server.
Number Of RecordsType the number of client systems that you want to view in the list.



2. Computers with the "Warning Status": It displays the list of systems which are warning in status, as per the criteria\’s selected in computer settings. Specify the following field details.

FieldDescription
Check for Not ScannedSelect this check box if you want to view the list of client systems which has not been scanned.
Check for Database Not UpdatedSelect this check box if you want to view the list of client systems on which database has not been updated.
Check for Not ConnectedSelect this check box if you want to view the list of eScan client systems that have not been communicated with eScan server.
Check for Protection offSelect this check box if you want to view the list of client systems on which protection for any module is inactive, that is disabled.
Check for Many VirusesSelect this check box if you want to view the list of client systems on which maximum viruses are detected.
Database Not Updated from more thanType the number of days from when the database has not been updated.
System Not Scanned for more thanType the number of days from when the system has not been scanned.
System Not Connected for more thanType the number of days from when the client system has not been connected to eScan server.
Number Of VirusType the number of viruses detected on client system.
Number Of RecordsType the number of client system that you want to view in the list.



3. Database are Outdated: It displays the list of systems on which virus database is outdated. Specify the following field details.

FieldDescription
Database Not Updated from more thanType the number of days from when the database has not been updated.
Number Of RecordsType the number of client system that you want to view in the list.



4. Many viruses Detected: It displays the list of systems on which number of viruses exceeds the specified count in computer settings. Specify the following field details.

FieldDescription
Number Of VirusType the number of viruses detected on client system.
Number Of RecordsType the number of client system that you want to view in the list.



5. No eScan Antivirus Installed: It displays the list of systems on which eSan has not been installed. Specify the following field detail.

FieldDescription
Number Of RecordsType the number of client system that you want to view in the list.



6. Not connected to the eScan server for a long time: It displays the list of systems which have not been connected to the server from a long time. Specify the following field detail.

FieldDescription
Number Of RecordsType the number of client system that you want to view in the list.



7. Not scanned for a long time: It displays the list of systems which have not been scanned from a long time, as specified in computer settings. Specify the following field details.

FieldDescription
System Not Scanned for more thanType the number of days from when the system has not been scanned.
Number Of RecordsType the number of client system that you want to view in the list.



8. Protection is off: It displays the list of systems on which protection is inactive for any module, as per the protection criteria\’s selected in computer settings. It shows the status as "Disabled" in the list. Specify the following field details.

Protection Criteria
Check for Monitor StatusSelect this check box if you want to view the client systems on which eScan monitor is not enabled.
Check for Mail Anti-PhishingSelect this check box if you want to view the list of client systems on which Mail Anti-Phishing protection is inactive, that is disabled.
Check for Mail Anti-VirusSelect this check box if you want to view the list of client systems on which Mail Anti-Virus protection is inactive, that is disabled.
Check for Mail Anti-SpamSelect this check box if you want to view the list of client systems on which Mail Anti- Spam protection is inactive, that is disabled.
Check for Endpoint SecuritySelect this check box if you want to view the list of client systems on which Endpoint Security protection is inactive, that is disabled.
Check for FirewallSelect this check box if you want to view the list of client systems on which Firewall protection is inactive, that is disabled.
Check for ProactiveSelect this check box if you want to view the list of client systems on which Proactive protection is inactive, that is disabled.
Check for Web ProtectionSelect this check box if you want to view the list of client systems on which protection of Web Protection module is inactive, that is disabled.
Number Of RecordsType the number of client system that you want to view in the list.



Saving computer settings
Perform the following steps to save the computer settings:
  1. Click the Computers Selection tab.
  2. Select type of status for which you want to set criteria, from the Computer status drop-down list.
  3. Select the appropriate check boxes, and then type field details in the available fields. For more information, refer [Types and criteria’s of computer status-] section.
  4. Click the 'Save' button.
The settings get saved.


C. Software/ Hardware Changes

You can set these settings, if you want to get updates on any changes made in the software, hardware, and to existing system. The Software/ Hardware Changes enables you to do the following activities:
  • Updates
  • Type of Updates
  1. Software changes
  2. Hardware changes
  3. Existing system info
Changing software/hardware settings
Perform the following steps to change the Software / Hardware Settings:
1. Click the Software/Hardware Changes tab.
2 Specify the following field details.



FieldDescription
Software/Hardware ChangesSelect the type of update made in the system from the drop-down list.
Number of DaysType the number of days, to view changes made within the specified days.
Number of RecordsType the number of client systems that you want to view in the list.



Note:- Example of Number of Days, if you have typed 2 days, then you can view the list of client systems on which any software/hardware changes have been made in the last 2 days.

3 Click the 'Save' button.
The settings get saved.

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