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+ | <h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan Version 11 (and above) Online Help</h2> | ||
+ | {| class="wikitable" border="0" | ||
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+ | |width="1000pt"| | ||
+ | |} | ||
+ | |||
+ | <span class="plainlinks neverexpand"><div style="text-align: right;">[[Escan/english/escan11|Back]]</div></span><br/> | ||
+ | |||
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| [[Image:escan-g.jpg]] | | [[Image:escan-g.jpg]] | ||
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- | |style="text-align:left;"|'''·''' [[Escan/english/FAQ-eScan|<font size=1.5 color="blue" align="left">eScan</font>]] '''·''' [[Escan/english/MailScan-AFT|<font size=1.5 color="blue">MailScan</font>]] '''·''' [[Escan/english/Technologies|<font size=1.5 color="blue">Technologies</font>]] | + | |style="text-align:left;"|'''·''' [[Escan/english/FAQ-eScan|<font size=1.5 color="blue" align="left">eScan</font>]] '''·''' [[Escan/english/MailScan-AFT|<font size=1.5 |
- | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]] '''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security Awareness</font>]] '''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]] | + | |
+ | color="blue">MailScan</font>]] '''·''' [[Escan/english/Technologies|<font size=1.5 color="blue">Technologies</font>]] | ||
+ | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]] '''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security | ||
+ | |||
+ | Awareness</font>]] '''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]] | ||
|} | |} | ||
__TOC__ | __TOC__ | ||
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:::The '''Events and Computers''' module enables you to view logs of the events occurred on the client systems. | :::The '''Events and Computers''' module enables you to view logs of the events occurred on the client systems. | ||
<br> | <br> | ||
- | :::::* '''Event Status''' | ||
- | :::::::::* Recent | ||
- | :::::::::* Critical | ||
- | :::::::::* Information | ||
- | |||
- | :::::* '''Computer Selection''' | ||
- | :::::::::* Computers with the "Critical Status" | ||
- | :::::::::* Computers with the "Warning Status" | ||
- | :::::::::* Database are Outdated | ||
- | :::::::::* Many viruses Detected | ||
- | :::::::::* No eScan Antivirus Installed | ||
- | :::::::::* Not connected to the eScan server for a long time | ||
- | :::::::::* Not scanned for a long time | ||
- | :::::::::* Protection is off | ||
- | |||
- | :::::* '''Software / Hardware Changes''' | ||
- | :::::::::* Software changes | ||
- | :::::::::* Hardware changes | ||
- | :::::::::* Existing system info | ||
- | |||
- | |||
- | :::'''Note:- '''Click the (+) sign to expand the folder and view options and click the (-) sign to collapse the required folder. | ||
- | <br> | ||
- | :::If you want to view limited events at a time, you can select the number of records from the '''Row per page''' drop-down list. Click and to navigate to the previous and next page respectively. | ||
- | |||
- | |||
- | |||
- | ::'''A.''' '''Event Status''' | ||
- | |||
- | :::::::::# On the left pane, click '''Events''' '''Status '''folder, and then click an appropriate option to view the recent, critical, and information events log. The list of selected event appears on right side of the screen. | ||
- | :::::::::# The event list appears in a tabular format, and the table contains following columns: | ||
- | |||
- | |||
:::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
|- | |- | ||
|'''Column heading'''||'''Description''' | |'''Column heading'''||'''Description''' | ||
|- | |- | ||
- | |'''Date'''||It indicates the date when the event occurred on the client system. | + | |'''Recent'''||Recent events that are either critical or normal. |
|- | |- | ||
- | |'''Time'''||It indicates the time when the event occurred on the client system. | + | |'''Critical'''||Shows recent critical events like virus detection, monitor disable etc. |
|- | |- | ||
- | |'''Machine Name'''||It indicates client machine name. | + | |'''Information'''||It will show all the informative events like virus database update, status. |
|- | |- | ||
- | |'''IP Address'''||It indicates IP address of client machine. | + | |} |
+ | :::::* '''Computer Selection''' | ||
+ | |||
+ | :::You can use this node to sort out computers with specific properties, such as outdated databases, critical status, warning status or many Virus detected. It allows you to select the computer and take action accordingly. You can also set the criteria for each node in computer selection accordingly by which you can sort the computer. | ||
+ | |||
+ | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
+ | |- | ||
+ | |'''Field'''||'''Description''' | ||
+ | |- | ||
+ | |'''Computer with critical status'''||This node records all the system that has critical status. | ||
+ | |- | ||
+ | |'''Computer with warning status'''||This node will show all the system with warning status. | ||
|- | |- | ||
- | |'''User name'''||It indicates user name of the system. | + | |'''Database is outdated'''||This node will have all the system whose virus database is older/ outdated. |
|- | |- | ||
- | |'''Event Id'''||It indicates type of event name with its ID. | + | |'''Many Viruses Detected'''||When the virus count will exceeds the specified limit that system will fall in this node. |
|- | |- | ||
- | |'''Module Name'''||It indicates type of module name under events. | + | |'''No eScan Installed'''||Computers where eScan client is not installed will be shown in this node. |
|- | |- | ||
- | |'''Description'''||It indicates description of event occurred. | + | |'''Not connected for a long time'''||This node will have the systems that are not connected to the server (status can’t be taken by the server) for a long time. |
|- | |- | ||
- | |'''Client Action'''||It indicates type of action taken by client. | + | |'''Not scanned for a long time'''||This node will show all the systems which are not scanned from a long time (specified time). |
|- | |- | ||
- | |'''Site Programme Name'''||It indicates name of program which sent the event from the client system. | + | |'''Protection is off'''||The system whose File Protection is disabled will fall under this node.We can specify the option by which Protection status will be checked. |
|- | |- | ||
|} | |} | ||
+ | :::::* '''Software/Hardware Changes''' | ||
+ | :::This node displays all the records for the software/ hardware changes. | ||
- | ::'''B.''' '''Computer Selection''' | + | :::::::::* '''Software Changes''':- This node displays the records of the software changes that happen on the system i.e. installation/uninstallation or upgrade of software. |
+ | :::::::::* '''Hardware Changes''': - This node displays the records of hardware changes of a computer like IP address change or any other hardware change. | ||
- | :::::::::# On the left pane, click '''Computer Selection '''folder, and then click an appropriate option for which you want to view status log. The list of selected computer''' '''status appears on right side of the screen. | + | :::::::::* '''Existing system Info.''': - Under this node, record regarding the existing hardware information is displayed. |
- | :::::::::# The computer''' '''status list appears in a tabular format, and the table contains following columns: | + | |
+ | :::::* '''Defining Settings''' | ||
+ | |||
+ | :::::You can define the Settings for Events, Computer Selection and Software / Hardware changes by clicking on the settings option and defining the desired settings using the Tabs and options present on the Events and Computer settings window. | ||
+ | |||
+ | :::::* '''Event Status''' | ||
+ | :::::Basically, events are activities performed on client’s computer. There are three types of event status – Recent, Critical, and Information. You can select the status as per your requirement. | ||
+ | |||
+ | :::::* '''Events Name''' | ||
+ | |||
+ | :::::On the basis of severity, that is, the level of importance, events are categorized in to the following three types: | ||
+ | |||
+ | :::::::::* '''Recent''': It displays both critical and information events that occurred recently on managed client computers. | ||
+ | :::::::::* '''Critical''': It displays all critical events occurred on managed client computers, such as virus detection, monitor disabled status, and so on. | ||
+ | :::::::::* '''Information''': It displays all informative type of events, such as virus database update, status, and so on. | ||
+ | |||
+ | :::::* '''Saving event status settings''' | ||
+ | |||
+ | :::::Perform the following steps to save the event status settings: | ||
+ | :::::::::::'''1.'''Type the number of events that you want to view in a list, in the Number of Records field. | ||
+ | :::::::::::'''2.'''Click the Save button. | ||
+ | :::::The settings get saved. | ||
+ | |||
+ | :::::* '''Computer Selection''' | ||
+ | |||
+ | :::::The Computer Selection enables you to select and save the computer status settings. This module enables you to do the following activities: | ||
+ | |||
+ | :::::* '''Computers''' | ||
+ | |||
+ | :::::Types and criteria’s of '''Computer Status''' | ||
+ | |||
+ | :::::::::* Computers with the "Critical Status" | ||
+ | :::::::::* Computers with the "Warning Status" | ||
+ | :::::::::* Database are Outdated | ||
+ | :::::::::* Many viruses Detected | ||
+ | :::::::::* No eScan Antivirus Installed | ||
+ | :::::::::* Not connected to the eScan server for a long time | ||
+ | :::::::::* Not scanned for a long time | ||
+ | :::::::::* Protection is off | ||
+ | |||
+ | :::*'''1. Computers with the "Critical Status": It displays the list of systems which are critical in status, as per the criteria\’s selected in computer settings. Specify the following field details. | ||
:::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
|- | |- | ||
- | |'''Column heading'''||'''Description''' | + | |'''Field'''||'''Description''' |
|- | |- | ||
- | |'''Machine Name'''||It indicates client machine name with type of status symbol. For example, ''' '''COMP104. | + | |'''Check for eScan Not Installed'''||Select this check box if you want to view the list of client systems under managed computers on which eScan has not been installed. |
|- | |- | ||
- | |'''IP Address'''||It indicates IP address of client machine. | + | |'''Check for Monitor Status'''||Select this check box if you want to view the client systems on which eScan monitor is not enabled. |
|- | |- | ||
- | |'''Groups'''||It indicates group name. | + | |'''Check for Not Scanned'''||Select this check box if you want to view the list of client systems which has not been scanned. |
|- | |- | ||
- | |'''Status'''||It indicates type of status. For example, Normal, warning, and critical | + | |'''Check for Database Not Updated'''||Select this check box if you want to view the list of client systems on which database has not been updated. |
|- | |- | ||
- | |'''Description'''||It indicates detailed description of event occurred. | + | |'''Check for Not Connected'''||Select this check box if you want to view the list of eScan client systems that have not been communicated with eScan server. |
|- | |- | ||
- | |'''eScan Installed'''||It indicates status whether eScan is installed or not. | + | |'''Database Not Updated from more than'''||Type the number of days from when the database has not been updated. |
|- | |- | ||
- | |'''Last Connection'''||It indicates the date when the client system last connected to the eScan server. | + | |'''System Not Scanned for more than'''||Type the number of days from when the system has not been scanned. |
|- | |- | ||
- | |'''Last Update'''||It indicates the date when eScan was last updated. | + | |'''System Not Connected for more than'''||Type the number of days from when the client system has not been connected to eScan server. |
|- | |- | ||
- | |'''Last Scanned'''||It indicates the date when scanning occurred. | + | |'''Number Of Records'''||Type the number of client systems that you want to view in the list. |
|- | |- | ||
- | |'''Monitor Status'''||It indicates monitor status. For example, enabled or disabled if eScan installed and unknown if eScan is not installed. | + | |} |
+ | |||
+ | :::*'''2. Computers with the "Warning Status": It displays the list of systems which are warning in status, as per the criteria\’s selected in computer settings. Specify the following field details. | ||
+ | |||
+ | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
+ | |- | ||
+ | |'''Field'''||'''Description''' | ||
|- | |- | ||
- | |'''Proactive'''||It indicates proactive scan status. For example, enabled or disabled and unknown if eScan is not installed. | + | |'''Check for Not Scanned'''||Select this check box if you want to view the list of client systems which has not been scanned. |
|- | |- | ||
- | |'''Mail Anti-Virus'''||It indicates the mail anti-virus status. For example, enabled or disabled and unknown if eScan is not installed. | + | |'''Check for Database Not Updated'''||Select this check box if you want to view the list of client systems on which database has not been updated. |
|- | |- | ||
- | |'''Anti- Spam'''||It indicates the anti-spam status. For example, enabled or disabled and unknown if eScan is not installed. | + | |'''Check for Not Connected'''||Select this check box if you want to view the list of eScan client systems that have not been communicated with eScan server. |
|- | |- | ||
- | |'''Mail Anti-Phishing'''||It indicates the mail anti-phishing status. For example, enabled or disabled and unknown if eScan is not installed. | + | |'''Check for Protection off'''||Select this check box if you want to view the list of client systems on which protection for any module is inactive, that is disabled. |
|- | |- | ||
- | |'''Web Protection'''||It indicates the web protection status. For example, enabled or disabled and unknown if eScan is not installed. | + | |'''Check for Many Viruses'''||Select this check box if you want to view the list of client systems on which maximum viruses are detected. |
|- | |- | ||
- | |'''Firewall'''||It indicates the firewall status. For example, enabled or disabled and unknown if eScan is not installed. | + | |'''Database Not Updated from more than'''||Type the number of days from when the database has not been updated. |
|- | |- | ||
- | |'''Endpoint Security'''||It indicates the endpoint security status. For example, enabled or disabled and unknown if eScan is not installed. | + | |'''System Not Scanned for more than'''||Type the number of days from when the system has not been scanned. |
|- | |- | ||
- | |'''Virus count'''||It indicates the total number of infected viruses detected in a machine. | + | |'''System Not Connected for more than'''||Type the number of days from when the client system has not been connected to eScan server. |
+ | |- | ||
+ | |'''Number Of Virus'''||Type the number of viruses detected on client system. | ||
+ | |- | ||
+ | |'''Number Of Records'''||Type the number of client systems that you want to view in the list. | ||
|- | |- | ||
|} | |} | ||
- | + | :::*'''3.Database are Outdated": It displays the list of systems on which virus database is outdated. Specify the following field details. | |
- | + | ||
- | ::'''C.''' '''Software/ Hardware Changes ''' | + | |
- | + | ||
- | :::::::::# On the left pane, click '''Software/ Hardware Changes '''folder, and then click an appropriate option to view the log of updates. The list of update appears on right side of the screen. | + | |
- | :::::::::# The updates list appear in a tabular format, and each type of update has specific table with different columns, which are as follows: | + | |
- | <br> | + | |
- | :::::* '''Software changes table''' | + | |
- | + | ||
:::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
|- | |- | ||
- | |'''Column heading'''||'''Description''' | + | |'''Field'''||'''Description''' |
|- | |- | ||
- | |'''Date'''||It indicates the date when software changes were made. | + | |'''Database Not Updated from more than'''||Type the number of days from when the database has not been updated. |
|- | |- | ||
- | |'''Time'''||It indicates the time when software changes were made. | + | |'''Number Of Records'''||Type the number of client system that you want to view in the list. |
|- | |- | ||
- | |'''Machine Name'''||It indicates client machine name. | + | |} |
+ | |||
+ | :::*'''4. Many viruses Detected": It displays the list of systems on which virus database is outdated. Specify the following field details. | ||
+ | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
+ | |- | ||
+ | |'''Field'''||'''Description''' | ||
|- | |- | ||
- | |'''IP Address'''||It indicates IP address of client machine. | + | |'''Database Not Updated from more than'''||Type the number of days from when the database has not been updated. |
|- | |- | ||
- | |'''User name'''||It indicates user name of the system. | + | |'''Number Of Records'''||Type the number of client system that you want to view in the list. |
|- | |- | ||
- | |'''Software name'''||It indicates name of the software. | + | |} |
+ | |||
+ | :::*'''5. No eScan Antivirus Installed''': It displays the list of systems on which eScan has not been installed. Specify the following field detail. | ||
+ | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
+ | |- | ||
+ | |'''Field'''||'''Description''' | ||
|- | |- | ||
- | |'''Client Action'''||It indicates the status, whether new software is installed or existing software is uninstalled. | + | |'''Number Of Records'''||Type the number of client system that you want to view in the list. |
|- | |- | ||
|} | |} | ||
- | <br> | ||
- | :::::* '''Hardware changes table''' | ||
+ | :::*'''6. Not connected to the eScan server for a long time''': It displays the list of systems which have not been connected to the server from a long time. Specify the following field detail. | ||
:::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
|- | |- | ||
- | |'''Column heading'''||'''Description''' | + | |'''Field'''||'''Description''' |
|- | |- | ||
- | |'''Date'''||It indicates the date when hardware changes were made. | + | |'''Number Of Records'''||Type the number of client system that you want to view in the list. |
|- | |- | ||
- | |'''Time'''||It indicates the time when hardware changes were made. | + | |} |
+ | |||
+ | :::*'''7. Not scanned for a long time''': It displays the list of systems which have not been scanned from a long time, as specified in computer settings. Specify the following field details. | ||
+ | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
+ | - | ||
+ | |'''Field'''||'''Description''' | ||
|- | |- | ||
- | |'''Machine Name'''||It indicates client machine name. | + | |'''System Not Scanned for more than'''||Type the number of days from when the system has not been scanned. |
|- | |- | ||
- | |'''IP Address'''||It indicates IP address of client machine. | + | |'''Number Of Records'''||Type the number of client system that you want to view in the list. |
- | |- | + | |
- | |'''User name '''||It indicates user name of the system. | + | |
- | |- | + | |
- | |'''Description(Hardware changes)'''||It indicates the description of hardware change. | + | |
- | |- | + | |
- | |'''Operating System'''||It indicates type of operating system. | + | |
- | |- | + | |
- | |'''Service Pack'''||It indicates type and version of service pack. | + | |
- | |- | + | |
- | |'''Internet Explorer'''||It indicates type and version of internet explorer. | + | |
- | |- | + | |
- | |'''RAM'''||It indicates the capacity that is, size of RAM. | + | |
- | |- | + | |
- | |'''Processor'''||It indicates type of processor. | + | |
- | |- | + | |
- | |'''Motherboard'''||It indicates name of the motherboard. | + | |
- | |- | + | |
- | |'''HDD'''||It indicates the capacity that is, size of HDD (Hard Disk) on each drive with the drive letter | + | |
|- | |- | ||
|} | |} | ||
- | <br> | + | |
- | :::::* '''Existing system information table''' | + | :::*'''8. Protection is off: It displays the list of systems on which protection is inactive for any module, as per the protection criteria\’s selected in computer settings. It shows the status as "Disabled" in the list. |
+ | |||
+ | Specify the following field details. | ||
:::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
|- | |- | ||
- | |'''Column heading'''||'''Description''' | + | |'''Protection Criteria'''||'''Description''' |
|- | |- | ||
- | |'''Date'''||It indicates the date when software/hardware changes were made. | + | |'''Check for Monitor Status'''||Select this check box if you want to view the client systems on which eScan monitor is not enabled. |
|- | |- | ||
- | |'''Time'''||It indicates the time when software/hardware changes were made. | + | |'''Check for Mail Anti-Phishing'''||Select this check box if you want to view the list of client systems on which Mail Anti-Phishing protection is inactive, that is disabled. |
|- | |- | ||
- | |'''Machine Name'''||It indicates client machine name. | + | |'''Check for Mail Anti-Virus'''||Select this check box if you want to view the list of client systems on which Mail Anti-Virus protection is inactive, that is disabled. |
|- | |- | ||
- | |'''IP Address'''||It indicates IP address of client machine. | + | |'''Check for Mail Anti-Spam'''||Select this check box if you want to view the list of client systems on which Mail Anti- Spam protection is inactive, that is disabled. |
|- | |- | ||
- | |'''User name '''||It indicates user name of the system. | + | |'''Check for Endpoint Security'''||Select this check box if you want to view the list of client systems on which Endpoint Security protection is inactive, that is disabled. |
|- | |- | ||
- | |'''Operating System'''||It indicates type of operating system. | + | |'''Check for Firewall'''||Select this check box if you want to view the list of client systems on which Firewall protection is inactive, that is disabled. |
|- | |- | ||
- | |'''Service Pack'''||It indicates type and version of service pack. | + | |'''Check for Proactive'''||Type the number of days from when the system has not been scanned. |
|- | |- | ||
- | |'''Internet Explorer'''||It indicates type and version of internet explorer. | + | |'''Check for Web Protection'''||Select this check box if you want to view the list of client systems on which protection of Web Protection module is inactive, that is disabled. |
|- | |- | ||
- | |'''RAM'''||It indicates the capacity that is, size of RAM (Random Access Memory). | + | |'''Number Of Records'''||Type the number of client system that you want to view in the list. |
|- | |- | ||
- | |'''Processor'''||It indicates type of processor. | + | |} |
+ | |||
+ | :::::Saving computer settings | ||
+ | |||
+ | :::::Perform the following steps to save the computer settings: | ||
+ | :::::::::::'''1.'''Click the Computers Selection tab. | ||
+ | :::::::::::'''2.'''Select type of status for which you want to set criteria, from the Computer status drop-down list. | ||
+ | :::::::::::'''3.'''Select the appropriate check boxes, and then type field details in the available fields. For more information, refer [Types and criteria’s of computer status-] section. | ||
+ | :::::::::::'''4.'''Click the 'Save' button. | ||
+ | :::::The settings get saved. | ||
+ | |||
+ | |||
+ | :::::Software/ Hardware Changes | ||
+ | |||
+ | :::::You can set these settings, if you want to get updates on any changes made in the software, hardware, and to existing system. The Software/ Hardware Changes enable you to do the following activities: | ||
+ | :::::::::::'''1.'''Click the Computers Selection tab. | ||
+ | :::::::::::'''2.'''Select type of status for which you want to set criteria, from the Computer status drop-down list. | ||
+ | :::::::::::'''3.'''Select the appropriate check boxes, and then type field details in the available fields. For more information, refer [Types and criteria’s of computer status-] section. | ||
+ | :::::::::::'''4.'''Click the 'Save' button. | ||
+ | :::::The settings get saved. | ||
+ | |||
+ | :::::Updates | ||
+ | |||
+ | :::::Type of Updates : | ||
+ | :::::::::::'''1.'''Software changes. | ||
+ | :::::::::::'''2.'''Hardware changes. | ||
+ | :::::::::::'''3.'''Existing system info. | ||
+ | |||
+ | :::::Changing software/hardware settings | ||
+ | |||
+ | :::::Perform the following steps to change the '''Software / Hardware Settings''' | ||
+ | |||
+ | :::::::::::'''1.'''Click the Software/Hardware Changes tab. | ||
+ | :::::::::::'''2.'''Specify the following field details. | ||
+ | |||
+ | :::{| border="7" cellpadding="10" cellspacing="3" style="font-size: 12px;text-align: left;" margin: 1em 1em 1em 1em; background:#DFEDC4; border:0px #ffffff solid | ||
+ | |- | ||
+ | |'''Field'''||'''Description''' | ||
|- | |- | ||
- | |'''Motherboard'''||It indicates name of the motherboard. | + | |'''Software/Hardware Changes'''||Select the type of update made in the system from the drop-down list. |
|- | |- | ||
- | |''''''HDD''''''||It indicates the capacity that is, size of HDD (Hard Disk) on each drive with the drive letter | + | |'''Number of Days'''||Type the number of days, to view changes made within the specified days. |
+ | |- | ||
+ | |'''Number of Records'''||Type the number of client systems that you want to view in the list. | ||
|- | |- | ||
|} | |} | ||
+ | |||
+ | '''Note:-''' Example of '''Number of Days''', if you have typed 2 days, then you can view the list of client systems on which any software/hardware changes have been made in the last 2 days. | ||
+ | |||
+ | :::::::::::'''3.'''Click the '''Save''' button. |
Current revision
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eScan Version 11 (and above) Online Help
| · eScan · MailScan · Technologies | · Technical Info · Security Awareness · User Guides |
Contents |
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Events and Computers
- The Events and Computers module enables you to view logs of the events occurred on the client systems.
Column heading Description Recent Recent events that are either critical or normal. Critical Shows recent critical events like virus detection, monitor disable etc. Information It will show all the informative events like virus database update, status.
- Computer Selection
- You can use this node to sort out computers with specific properties, such as outdated databases, critical status, warning status or many Virus detected. It allows you to select the computer and take action accordingly. You can also set the criteria for each node in computer selection accordingly by which you can sort the computer.
Field Description Computer with critical status This node records all the system that has critical status. Computer with warning status This node will show all the system with warning status. Database is outdated This node will have all the system whose virus database is older/ outdated. Many Viruses Detected When the virus count will exceeds the specified limit that system will fall in this node. No eScan Installed Computers where eScan client is not installed will be shown in this node. Not connected for a long time This node will have the systems that are not connected to the server (status can’t be taken by the server) for a long time. Not scanned for a long time This node will show all the systems which are not scanned from a long time (specified time). Protection is off The system whose File Protection is disabled will fall under this node.We can specify the option by which Protection status will be checked.
- Software/Hardware Changes
- This node displays all the records for the software/ hardware changes.
- Software Changes:- This node displays the records of the software changes that happen on the system i.e. installation/uninstallation or upgrade of software.
- Hardware Changes: - This node displays the records of hardware changes of a computer like IP address change or any other hardware change.
- Existing system Info.: - Under this node, record regarding the existing hardware information is displayed.
- Defining Settings
- You can define the Settings for Events, Computer Selection and Software / Hardware changes by clicking on the settings option and defining the desired settings using the Tabs and options present on the Events and Computer settings window.
- Event Status
- Basically, events are activities performed on client’s computer. There are three types of event status – Recent, Critical, and Information. You can select the status as per your requirement.
- Events Name
- On the basis of severity, that is, the level of importance, events are categorized in to the following three types:
- Recent: It displays both critical and information events that occurred recently on managed client computers.
- Critical: It displays all critical events occurred on managed client computers, such as virus detection, monitor disabled status, and so on.
- Information: It displays all informative type of events, such as virus database update, status, and so on.
- Saving event status settings
- Perform the following steps to save the event status settings:
- 1.Type the number of events that you want to view in a list, in the Number of Records field.
- 2.Click the Save button.
- The settings get saved.
- Perform the following steps to save the event status settings:
- Computer Selection
- The Computer Selection enables you to select and save the computer status settings. This module enables you to do the following activities:
- Computers
- Types and criteria’s of Computer Status
- Computers with the "Critical Status"
- Computers with the "Warning Status"
- Database are Outdated
- Many viruses Detected
- No eScan Antivirus Installed
- Not connected to the eScan server for a long time
- Not scanned for a long time
- Protection is off
- 1. Computers with the "Critical Status": It displays the list of systems which are critical in status, as per the criteria\’s selected in computer settings. Specify the following field details.
Field Description Check for eScan Not Installed Select this check box if you want to view the list of client systems under managed computers on which eScan has not been installed. Check for Monitor Status Select this check box if you want to view the client systems on which eScan monitor is not enabled. Check for Not Scanned Select this check box if you want to view the list of client systems which has not been scanned. Check for Database Not Updated Select this check box if you want to view the list of client systems on which database has not been updated. Check for Not Connected Select this check box if you want to view the list of eScan client systems that have not been communicated with eScan server. Database Not Updated from more than Type the number of days from when the database has not been updated. System Not Scanned for more than Type the number of days from when the system has not been scanned. System Not Connected for more than Type the number of days from when the client system has not been connected to eScan server. Number Of Records Type the number of client systems that you want to view in the list.
- 2. Computers with the "Warning Status": It displays the list of systems which are warning in status, as per the criteria\’s selected in computer settings. Specify the following field details.
Field Description Check for Not Scanned Select this check box if you want to view the list of client systems which has not been scanned. Check for Database Not Updated Select this check box if you want to view the list of client systems on which database has not been updated. Check for Not Connected Select this check box if you want to view the list of eScan client systems that have not been communicated with eScan server. Check for Protection off Select this check box if you want to view the list of client systems on which protection for any module is inactive, that is disabled. Check for Many Viruses Select this check box if you want to view the list of client systems on which maximum viruses are detected. Database Not Updated from more than Type the number of days from when the database has not been updated. System Not Scanned for more than Type the number of days from when the system has not been scanned. System Not Connected for more than Type the number of days from when the client system has not been connected to eScan server. Number Of Virus Type the number of viruses detected on client system. Number Of Records Type the number of client systems that you want to view in the list.
- 3.Database are Outdated": It displays the list of systems on which virus database is outdated. Specify the following field details.
Field Description Database Not Updated from more than Type the number of days from when the database has not been updated. Number Of Records Type the number of client system that you want to view in the list.
- 4. Many viruses Detected": It displays the list of systems on which virus database is outdated. Specify the following field details.
Field Description Database Not Updated from more than Type the number of days from when the database has not been updated. Number Of Records Type the number of client system that you want to view in the list.
- 5. No eScan Antivirus Installed: It displays the list of systems on which eScan has not been installed. Specify the following field detail.
Field Description Number Of Records Type the number of client system that you want to view in the list.
- 6. Not connected to the eScan server for a long time: It displays the list of systems which have not been connected to the server from a long time. Specify the following field detail.
Field Description Number Of Records Type the number of client system that you want to view in the list.
- 7. Not scanned for a long time: It displays the list of systems which have not been scanned from a long time, as specified in computer settings. Specify the following field details.
-
Field Description System Not Scanned for more than Type the number of days from when the system has not been scanned. Number Of Records Type the number of client system that you want to view in the list.
- 8. Protection is off: It displays the list of systems on which protection is inactive for any module, as per the protection criteria\’s selected in computer settings. It shows the status as "Disabled" in the list.
Specify the following field details.
Protection Criteria Description Check for Monitor Status Select this check box if you want to view the client systems on which eScan monitor is not enabled. Check for Mail Anti-Phishing Select this check box if you want to view the list of client systems on which Mail Anti-Phishing protection is inactive, that is disabled. Check for Mail Anti-Virus Select this check box if you want to view the list of client systems on which Mail Anti-Virus protection is inactive, that is disabled. Check for Mail Anti-Spam Select this check box if you want to view the list of client systems on which Mail Anti- Spam protection is inactive, that is disabled. Check for Endpoint Security Select this check box if you want to view the list of client systems on which Endpoint Security protection is inactive, that is disabled. Check for Firewall Select this check box if you want to view the list of client systems on which Firewall protection is inactive, that is disabled. Check for Proactive Type the number of days from when the system has not been scanned. Check for Web Protection Select this check box if you want to view the list of client systems on which protection of Web Protection module is inactive, that is disabled. Number Of Records Type the number of client system that you want to view in the list.
- Saving computer settings
- Perform the following steps to save the computer settings:
- 1.Click the Computers Selection tab.
- 2.Select type of status for which you want to set criteria, from the Computer status drop-down list.
- 3.Select the appropriate check boxes, and then type field details in the available fields. For more information, refer [Types and criteria’s of computer status-] section.
- 4.Click the 'Save' button.
- The settings get saved.
- Perform the following steps to save the computer settings:
- Software/ Hardware Changes
- You can set these settings, if you want to get updates on any changes made in the software, hardware, and to existing system. The Software/ Hardware Changes enable you to do the following activities:
- 1.Click the Computers Selection tab.
- 2.Select type of status for which you want to set criteria, from the Computer status drop-down list.
- 3.Select the appropriate check boxes, and then type field details in the available fields. For more information, refer [Types and criteria’s of computer status-] section.
- 4.Click the 'Save' button.
- The settings get saved.
- You can set these settings, if you want to get updates on any changes made in the software, hardware, and to existing system. The Software/ Hardware Changes enable you to do the following activities:
- Updates
- Type of Updates :
- 1.Software changes.
- 2.Hardware changes.
- 3.Existing system info.
- Type of Updates :
- Changing software/hardware settings
- Perform the following steps to change the Software / Hardware Settings
- 1.Click the Software/Hardware Changes tab.
- 2.Specify the following field details.
Field Description Software/Hardware Changes Select the type of update made in the system from the drop-down list. Number of Days Type the number of days, to view changes made within the specified days. Number of Records Type the number of client systems that you want to view in the list.
Note:- Example of Number of Days, if you have typed 2 days, then you can view the list of client systems on which any software/hardware changes have been made in the last 2 days.
- 3.Click the Save button.