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| |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]] '''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security Awareness</font>]] '''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]] | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Info</font>]] '''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security Awareness</font>]] '''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]] | ||
| |} | |} | ||
| - | <h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan Version 11 (and above) Online Help</h2> | ||
| - | {| class="wikitable" border="0" | ||
| - | |- | ||
| - | |width="1000pt"| | ||
| - | |} | ||
| - | <h4 style='margin:0in'><a name="_Toc47530321"></a><a name="_Toc47530502"><span | ||
| - | class=Heading4Char><span lang=EN-IN>Mail Antivirus</span></span></a></h4> | ||
| - | <p class=MsoNormal style='margin-bottom:0in'>Mail Anti-Virus is a part of the | + | <h2 style='color:#556B2F;font-size:24.0pt;font-family:"Open Sans"'>Mail Antivirus</h2> |
| - | Protection feature of eScan. This module scans all incoming and outgoing emails | + | |
| - | for viruses, spyware, adware, and other malicious objects. It lets you send | + | <p style='font-size:11.0pt;font-family:"Open Sans"'>Mail Anti-Virus is a part of the Protection feature of eScan. This module scans all incoming and outgoing emails for viruses, spyware, adware, and other malicious objects. It lets you send virus warnings to client computers on the Mail Anti-Virus activities. By |
| - | virus warnings to client computers on the Mail Anti-Virus activities. By | + | default, Mail Anti-Virus scans only the incoming emails and attachments, but you can configure it to scan outgoing emails and attachments as well. Moreover, it lets you notify the sender or system administrator whenever you receive an infected email or attachment. This page provides you with options for |
| - | default, Mail Anti-Virus scans only the incoming emails and attachments, but | + | |
| - | you can configure it to scan outgoing emails and attachments as well. Moreover, | + | |
| - | it lets you notify the sender or system administrator whenever you receive an | + | |
| - | infected email or attachment. This page provides you with options for | + | |
| configuring the module.</p> | configuring the module.</p> | ||
| - | <p class=MsoNormal align=center style='margin-top:12.0pt;margin-right:0in; | + | <h4 style='color:#008000;font-size:18.0pt;font-family:"Open Sans"'>Scan Options</h4> |
| - | margin-bottom:12.0pt;margin-left:0in;text-align:center;line-height:110%'><img | + | |
| - | border=0 width=519 height=457 id="Picture 99" | + | |
| - | src="eScan_Corporate360_UserGuide_revised_files/image163.png"></p> | + | |
| - | + | ||
| - | <h5>Scan Options</h5> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>This tab lets you | + | |
| - | select the emails to be scanned and action that should be performed when a | + | |
| - | security threat is encountered during a scan operation. This tab lets you | + | |
| - | configure following settings:</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b> </b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b>Block | + | |
| - | Attachments </b><b>Types</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>This section | + | |
| - | provides you with a predefined list of file types that are often used by virus | + | |
| - | writers to embed viruses. Any email attachment having an extension included in | + | |
| - | this list will be blocked or deleted by eScan at the gateway level. You can add | + | |
| - | file extensions to this list as per your requirements. As a best practice, you | + | |
| - | should avoid deleting the file extensions that are present in the <b>Block | + | |
| - | Attachments </b><b>Types</b> list by default. You can also configure advanced | + | |
| - | settings required to scan emails for malicious code.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'> </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b>Action</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>This section lets | + | |
| - | you configure the actions to be performed on infected emails<span | + | |
| - | style='font-size:8.0pt;line-height:110%'>.</span> These operations are as | + | |
| - | follows:</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'> </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b>Disinfect </b><b>[Default]</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>Select this | + | |
| - | option if you want Mail Anti-Virus to disinfect infected emails or attachments.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'> </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b>Delete</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>Select this | + | |
| - | option if you want Mail Anti-Virus to delete infected emails or attachments.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b> </b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b>Quarantine | + | |
| - | Infected Files </b><b>[Default]</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>Select this | + | |
| - | option if you want Mail Anti-Virus to quarantine infected emails or | + | |
| - | attachments. The default path for storing quarantined emails or attachments is | + | |
| - | –</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b>C:\Program | + | |
| - | Files\eScan\QUARANT</b>.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>However, you can | + | |
| - | specify a different path for storing quarantined files, if required.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'> </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'><b>Port Settings | + | |
| - | for email</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;line-height:110%'>You can also | + | |
| - | specify the ports for incoming and outgoing emails so that eScan can scan the | + | |
| - | emails sent or received through those ports. </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b> </b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Outgoing Mail (SMTP) </b><b>[Default: 25]</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>You need to specify a port number for SMTP.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b> </b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Incoming Mail (POP3) </b><b>[Default: 110]</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>You need to specify a port number for POP3.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'> </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Scan Outgoing Mails</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>Select this option if you want Mail Anti-Virus to scan | + | |
| - | outgoing emails as well.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:10.0pt;line-height: | + | |
| - | 110%'><b> </b></p> | + | |
| - | + | ||
| - | <b><span style='font-size:14.0pt;line-height:115%;font-family:"Open Sans",sans-serif'><br | + | |
| - | clear=all style='page-break-before:always'> | + | |
| - | </span></b> | + | |
| - | + | ||
| - | <h5 style='margin:0in'><span lang=EN-IN>Advanced</span></h5> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-top:0in;line-height:110%'>Clicking | + | |
| - | <b>Advanced</b> displays Advanced Scan Options dialog box. This dialog box lets | + | |
| - | you configure the following advanced scanning options:</p> | + | |
| - | + | ||
| - | <p class=MsoNormal align=center style='margin-top:12.0pt;margin-right:0in; | + | |
| - | margin-bottom:12.0pt;margin-left:0in;text-align:center;line-height:110%'><img | + | |
| - | border=0 width=520 height=368 id="Picture 100" | + | |
| - | src="eScan_Corporate360_UserGuide_revised_files/image164.png"></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Delete all Attachment in email if disinfection is not | + | |
| - | possible</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>Select this option to delete all the email attachments that | + | |
| - | cannot be cleaned.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'> </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Delete entire email if disinfection is not possible<i> </i></b><b>[Default]</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>Select this option to delete the entire email if any | + | |
| - | attachment cannot be cleaned.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b> </b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Delete entire email if any virus is found</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>Select this option to delete the entire email if any virus is | + | |
| - | found in the email or the attachment is infected.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b> </b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Quarantine blocked Attachments </b><b>[Default]</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>Select this option to quarantine the attachment if it bears | + | |
| - | extension blocked by eScan.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b> </b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Delete entire email if any blocked attachment is found </b><b>[Default]</b></p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'>Select this option to delete an email if it contains an | + | |
| - | attachment with an extension type blocked by eScan.</p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'> </p> | + | |
| - | + | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | |
| - | line-height:110%'><b>Quarantine email if attachments are not scanned</b></p> | + | |
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | <p style='font-size:11.0pt;font-family:"Open Sans"'>This tab lets you select the emails to be scanned and action that should be performed when a security threat is encountered during a scan operation. This tab lets you configure following settings:<br><br> |
| - | line-height:110%'>Select this check box to quarantine an entire email if it | + | |
| - | contains an attachment not scanned by Mail Anti-Virus.</p> | + | |
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | <b>Block Attachments Types</b><br> |
| - | line-height:110%'> </p> | + | |
| - | <b><span style='font-size:11.0pt;line-height:110%;font-family:"Open Sans",sans-serif'><br | + | This section provides you with a predefined list of file types that are often used by virus writers to embed viruses. Any email attachment having an extension included in this list will be blocked or deleted by eScan at the gateway level. You can add file extensions to this list as per your requirements. As a best practice, you should avoid deleting the file extensions that are present in the <b>Block Attachments Types</b> list by default. You can also configure advanced settings required to scan emails for malicious code.<br><br> |
| - | clear=all style='page-break-before:always'> | + | |
| - | </span></b> | + | |
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | <b>Action</b><br> |
| - | line-height:110%'><b>Quarantine Attachments if they are scanned</b></p> | + | This section lets you configure the actions to be performed on infected emails. These operations are as follows:</p> |
| + | <ul> | ||
| + | <li style='font-size:11.0pt;font-family:"Open Sans"'><b>Disinfect [Default]</b>: Select this option if you want Mail Anti-Virus to disinfect infected emails or attachments.</li> | ||
| + | <li style='font-size:11.0pt;font-family:"Open Sans"''><b>Delete</b>: Select this option if you want Mail Anti-Virus to delete infected emails or attachments.</li> | ||
| + | <li style='font-size:11.0pt;font-family:"Open Sans"'><b>Quarantine Infected Files [Default]</b>: Select this option if you want Mail Anti-Virus to quarantine infected emails or attachments. The default path for storing quarantined emails or attachments is –<br> | ||
| + | <b>C:\Program Files\eScan\QUARANT</b><br> | ||
| + | However, you can specify a different path for storing quarantined files, if required.</li></ul><br> | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | <p style='font-size:11.0pt;font-family:"Open Sans"'><b>Port Settings for email</b><br> |
| - | line-height:110%'>Select this check box if you want eScan to quarantine | + | You can also specify the ports for incoming and outgoing emails so that eScan can scan the emails sent or received through those ports. <br><br> |
| - | attachments that are scanned by Mail Anti-Virus.</p> | + | <b>Outgoing Mail (SMTP) [Default: 25]</b><br> |
| + | You need to specify a port number for SMTP.<br><br> | ||
| + | <b>Incoming Mail (POP3) [Default: 110]</b><br> | ||
| + | You need to specify a port number for POP3.<br><br> | ||
| + | <b>Scan Outgoing Mails</b><br> | ||
| + | Select this option if you want Mail Anti-Virus to scan outgoing emails as well.</p> | ||
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | <h4 style='color:#008000;font-size:18.0pt;font-family:"Open Sans"'>Advanced</h4> |
| - | line-height:110%'> </p> | + | |
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:0in;margin-top:0in; | + | <p style='font-size:11.0pt;font-family:"Open Sans"'>Clicking <b>Advanced</b> displays Advanced Scan Options dialog box. This dialog box lets you configure the following advanced scanning options:<br><br> |
| - | line-height:110%'><b>Exclude Attachments (White List)</b></p> | + | |
| - | <p class=MsoNormal style='margin-bottom:0in;margin-bottom:10.0pt;line-height: | + | <b>Delete all Attachment in email if disinfection is not possible</b><br> |
| - | 110%'>This list is empty by default. You can add file names and file extensions | + | Select this option to delete all the email attachments that cannot be cleaned.<br><br> |
| - | that should not be blocked by eScan. You can also configure eScan to allow | + | |
| - | specific files even though if the file type is blocked. For example, if you | + | |
| - | have listed *.PIF in the list of blocked attachments and you need to allow an | + | |
| - | attachment with the name ABC, you can add abcd.pif to the Exclude Attachments | + | |
| - | list. Add D.PIFing *.PIF files in this section will allow all *.PIF to be | + | |
| - | delivered. MicroWorld recommends you to add the entire file name like ABCD.PIF. | + | |
| - | </p> | + | |
| - | <b><span style='font-size:16.0pt;line-height:115%;font-family:"Open Sans",sans-serif; | + | <b>Delete entire email if disinfection is not possible [Default]</b><br> |
| - | color:#5B9BD5'><br clear=all style='page-break-before:always'> | + | Select this option to delete the entire email if any attachment cannot be cleaned.<br><br> |
| - | </span></b> | + | <b>Delete entire email if any virus is found</b><br> |
| + | Select this option to delete the entire email if any virus is found in the email or the attachment is infected.<br><br> | ||
| + | <b>Quarantine blocked Attachments [Default]</b><br> | ||
| + | Select this option to quarantine the attachment if it bears extension blocked by eScan.<br><br> | ||
| + | <b>Delete entire email if any blocked attachment is found [Default]</b><br> | ||
| + | Select this option to delete an email if it contains an attachment with an extension type blocked by eScan.<br><br> | ||
| + | <b>Quarantine email if attachments are not scanned</b><br> | ||
| + | Select this check box to quarantine an entire email if it contains an attachment not scanned by Mail Anti-Virus.<br><br> | ||
| + | <b>Quarantine Attachments if they are scanned</b><br> | ||
| + | Select this check box if you want eScan to quarantine attachments that are scanned by Mail Anti-Virus.<br> <br> | ||
| + | <b>Exclude Attachments (White List)</b><br> | ||
| + | This list is empty by default. You can add file names and file extensions that should not be blocked by eScan. You can also configure eScan to allow specific files even though if the file type is blocked. For example, if you have listed *.PIF in the list of blocked attachments and you need to allow an attachment with the name ABC, you can add abcd.pif to the Exclude Attachments list. Add D.PIFing *.PIF files in this section will allow all *.PIF to be delivered. MicroWorld recommends you to add the entire file name like ABCD.PIF. </p> | ||
Current revision
| · eScan · MailScan · Technologies | · Technical Info · Security Awareness · User Guides |
[edit]
Mail Antivirus
Mail Anti-Virus is a part of the Protection feature of eScan. This module scans all incoming and outgoing emails for viruses, spyware, adware, and other malicious objects. It lets you send virus warnings to client computers on the Mail Anti-Virus activities. By default, Mail Anti-Virus scans only the incoming emails and attachments, but you can configure it to scan outgoing emails and attachments as well. Moreover, it lets you notify the sender or system administrator whenever you receive an infected email or attachment. This page provides you with options for configuring the module.
[edit]
Scan Options
This tab lets you select the emails to be scanned and action that should be performed when a security threat is encountered during a scan operation. This tab lets you configure following settings:
Block Attachments Types
This section provides you with a predefined list of file types that are often used by virus writers to embed viruses. Any email attachment having an extension included in this list will be blocked or deleted by eScan at the gateway level. You can add file extensions to this list as per your requirements. As a best practice, you should avoid deleting the file extensions that are present in the Block Attachments Types list by default. You can also configure advanced settings required to scan emails for malicious code.
Action
This section lets you configure the actions to be performed on infected emails. These operations are as follows:
- Disinfect [Default]: Select this option if you want Mail Anti-Virus to disinfect infected emails or attachments.
- Delete: Select this option if you want Mail Anti-Virus to delete infected emails or attachments.
- Quarantine Infected Files [Default]: Select this option if you want Mail Anti-Virus to quarantine infected emails or attachments. The default path for storing quarantined emails or attachments is –
C:\Program Files\eScan\QUARANT
However, you can specify a different path for storing quarantined files, if required.
Port Settings for email
You can also specify the ports for incoming and outgoing emails so that eScan can scan the emails sent or received through those ports.
Outgoing Mail (SMTP) [Default: 25]
You need to specify a port number for SMTP.
Incoming Mail (POP3) [Default: 110]
You need to specify a port number for POP3.
Scan Outgoing Mails
Select this option if you want Mail Anti-Virus to scan outgoing emails as well.
[edit]
Advanced
Clicking Advanced displays Advanced Scan Options dialog box. This dialog box lets you configure the following advanced scanning options:
Delete all Attachment in email if disinfection is not possible
Select this option to delete all the email attachments that cannot be cleaned.
Delete entire email if disinfection is not possible [Default]
Select this option to delete the entire email if any attachment cannot be cleaned.
Delete entire email if any virus is found
Select this option to delete the entire email if any virus is found in the email or the attachment is infected.
Quarantine blocked Attachments [Default]
Select this option to quarantine the attachment if it bears extension blocked by eScan.
Delete entire email if any blocked attachment is found [Default]
Select this option to delete an email if it contains an attachment with an extension type blocked by eScan.
Quarantine email if attachments are not scanned
Select this check box to quarantine an entire email if it contains an attachment not scanned by Mail Anti-Virus.
Quarantine Attachments if they are scanned
Select this check box if you want eScan to quarantine attachments that are scanned by Mail Anti-Virus.
Exclude Attachments (White List)
This list is empty by default. You can add file names and file extensions that should not be blocked by eScan. You can also configure eScan to allow specific files even though if the file type is blocked. For example, if you have listed *.PIF in the list of blocked attachments and you need to allow an attachment with the name ABC, you can add abcd.pif to the Exclude Attachments list. Add D.PIFing *.PIF files in this section will allow all *.PIF to be delivered. MicroWorld recommends you to add the entire file name like ABCD.PIF.
