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* [[Online Chat|<font color="blue">Online Chat</font>]] * [[Online Chat|<font color="blue">Online Chat</font>]]
* [[Telephonic Support|<font color="blue">Telephone</font>]] * [[Telephonic Support|<font color="blue">Telephone</font>]]
 +* [[Remote Support|<font color="blue">Remote Support</font>]]
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Revision as of 09:17, 11 September 2009

General

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. How to debug eScan Monitor problem?



Solution:-

Go to Start > Run > and in the Open box type “regedit “and press enter.

HKEY_LOCAL_MACHINE\SOFTWARE\MicroWorld\eScan for Windows\MwMonitor
Value: Debug = 0 default value
Change it to 1,

close the registry and then go to eScan installed folder (c:\program files\escan) through command prompt and run following commands

Reload /u  - To unload the Monitor
Reload /l   - To load the Monitor.

These settings will write extensive logs, in monvir.log file located in c:\program files\escan\log folder.




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