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Revision as of 06:06, 8 June 2010

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q After removing the Khatra infection we can’t open the control panel.


Solution:

1. Click on Start ==> Run


2. Type gpedit.msc and click on the OK button


3. In the Group Policy, under User Configuration expand Administrative Templates and click on Control Panel.


4. In right side, double click on "Prohibit access to the control panel" click on Enabled and apply the settings and logoff.


5. Once you log on go the same setting as mentioned above, Double click on Prohibit access to the control panel make it as Not Configured.


Now you can able to access the control panel. 


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