eScan BlogeScan Blog    eScan WebsiteeScan Website    eScan ForumeScan Forum    eScan FeedseScan Feeds     
    
Languages:     

From eScan Wiki

(Difference between revisions)
Jump to: navigation, search
Revision as of 09:49, 30 August 2010
WikiSysop (Talk | contribs)

← Previous diff
Current revision
WikiSysop (Talk | contribs)

Line 7: Line 7:
|} |}
|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
-&nbsp;<B>General</B>+&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
* [[Main Page|<font color="blue">Home</font>]] * [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]] * [[Marketing|<font color="blue">Marketing</font>]]
* [[Events|<font color="blue">Events</font>]] * [[Events|<font color="blue">Events</font>]]
* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
 +* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B> &nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>

Current revision

 

  General

 

  Knowledgebase

 

  Support

Image:escan-g.jpg
· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. The system lost Internet connectivity after eScan installation & eScan trying to download update via proxy



Observation:

The internet connectivity problem probably could be due to the malware which would have changed the browser settings to a proxy connection. eScan uses the internet settings from the default browser and hence it was trying to download updates via proxy.



Solution:

  1. Fixing the IE settings resolved both the reported issues.
  1. For cleaning the malware if updates are not available, you can download the cumulative updates in portable executable form so that the updates/definitions could be updated on the infected system. Then begin scanning of the entire system. (Click here to go to the Updates download link).



Email us your feedback to solutions@mwti.net

eScan Copyright © 2015 MicroWorld Technologies Inc.- AntiVirus & Content Security.       Send your feedback to solutions@escanav.com eScan Wiki

    Privacy policy  About eScan Wiki  Disclaimers   This page has been accessed 7,995 times.