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| *[[Escan/english/eScan-FAQ1|How to check the version of eScan?]] | *[[Escan/english/eScan-FAQ1|How to check the version of eScan?]] | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ2|What is eScan? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ3|What does eScan do? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ4|What is the eScan Monitor? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ5|What is MWL? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ6|If I am receiving any infected email, can eScan disinfect that email? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ7|What is a Rule-set? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ8|How does the Rule-set get updated? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ9|What is 'Content Security'? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ10|What is the Announcement Server? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ11|What is a disclaimer? Does it come with all editions of eScan? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ12|How is eScan different to my current AntiVirus product? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ13|But AntiVirus 'X' says that it scans my email messages. How is | ||
| + | this different to eScan? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ14|Is eScan part of MailScan? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ15|Why is eScan required for MailScan? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ16|Can I install eScan on a Standalone PC? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ17|Is there more than one type of eScan? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ18|What is the difference between the demonstration or Evaluation version of eScan software and fully licenced software? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ19|How do I convert from Evaluation software to Licence software? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ20|How frequently is eScan's Virus Database updated? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ21|How do we update eScan with the latest virus updates? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ22|Can we configure the frequency of update-checks? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ23|Can eScan download updates via FTP or HTTP? Will it work through my normal Proxy or SOCKS Proxy Server? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ24|Can eScan download updates through my Firewall? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ25|What size update files does eScan have? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ26|How much time does eScan take to update? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ27|How do Rule-sets get updated? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ28|How do eScan Clients get updated? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ29|Can I install eScan on any version of Windows? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ30|30. Does eScan support database applications like Oracle Database, | ||
| + | etc.? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ31|How does eScan scan my emails? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ32|Does eScan scan when I am checking my Hotmail account? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ33|37. If I make one PC as eScan Server, can I work on that PC? | ||
| + | Does it need to be a dedicated PC? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ34|Do I need to define the Server's IP address on the eScan Client? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ35|If I change the IP address of my eScan Server or in case I change my eScan Server, do I need to re-configure all the Clients with the eScan Server's new IP address? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ36|Can I have multiple eScan Servers? If Yes, Why? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ37|How do I Configure an eScan Server as a 'Master eScan Server'? How do I then configure the other eScan Servers? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ38|Can I configure two eScan Servers as Masters, for redundancy? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ39|Does eScan updates flow across different networks, sub-networks? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ40|How can I check that eScan has recently updated? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ41|Can I restrict the user from disabling eScan? If Yes, how? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ42|Can I manually configure the Rule-sets to meet my own requirements? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ43|Does eScan support all email clients? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ44|While installing eScan do I have to change any settings in my email clients? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ45|What happens if we have instructed eScan to delete the email having restricted contents? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ46|Can I have scheduled Scanning in eScan? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ47|Will eScan cause instability & performance hit? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ48|Is there a possibility of the application timing out when eScan is doing the scanning? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ49|Are there any compability issues with MS-MWL? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ50|After installing eScan, is there a slowdown in the PC performance? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ51|Does Installation of eScan slow down the network? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ52|Does eScan gives total virus protection from all latest viruses? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ53|Does eScan also scan email messages and attachments? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ54|Can I scan my network drives from one PC? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ55|Does eScan prompt the user if it finds a virus? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ56|What is Online or Real-Time protection? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ57|At the time of booting, will eScan scan my Memory, Master Boot Record and Partition Table? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ58|Can eScan be deployed over the network using the Microsoft Management Console (MMC)? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ59|I have installed eScan & because of some problem, I had to uninstall it. But I am unable to browse the Internet & do other Internet activities! How should I bring my computer back to normal? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ60|After installing eScan, I am unable to browse the Network Neighbourhood! What could be wrong? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ61|When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%! | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ62|On eScan Clients, I want to change the Mail-Server IP number to which warning messages should be sent. How do I do it from the eScan Server? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ63|When I upgrade my eScan, after running the setup file,the progress bar gets stuck at 0% & doesn't move at all! What could be done? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ64|How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ65|My Windows 2000 machine reboots randomly after installation of eScan. Else I do not see my network neighbourhood after installing eScan! But, if I put AVK Monitor Service on manual mode and after the DeskTop loads, start Monitor,everything works properly. What should I do? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ66|After eScan is installed, we are unable to run some 16-bit applications.But as soon as I uninstall eScan, the programs start working! What should I do? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ67|I do not want to see any of the eScan icons on my task-tray.How can I set this up? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ68|Whenever we install eScan on to our Windows 2000 Terminal Server,we lose connection with printers connected to an Intel netport express 10/100 print server! What do we do? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ69|Also when the auto-update runs there is activity showing in the WWW proxy in WinGate. It appears that eScan is trying to go to http://www.microworldsystems.com/sendinfo. Any ideas why the auto update would try to go to that URL? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ70|How do I deploy the customised warning messages I have created on my eScan Server to all my eScan clients? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ71|I have installed eScan on my Laptops. Now my Laptop never does a clean shutdown! It just seems to wait indefinitely. What could be done? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ72|Client is using Novell Netware 4.11. All email comes in through | ||
| + | Wingate proxy server located on Windows 2000 PRO system. If the workstations are protected with escan and the email server is protected does the netware server need a scanner for viruses? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ73|After installing/upgrading MailScan on 95/98/Me, my machine does not shutdown properly. What should I do? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ74|On Windows NT/2000, whenever I start my machine, I get access-violation error on CLNTFILE.EXE! What should I do? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ75|I had a customer reporting that with eScan installed, his XP machine was constantly crashing (BSOD) with an error referencing avkfilt.sys.All other XP machines on the network, running the same version of eScan, were experiencing no problems! What could be the possible remedy? | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ76| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ77| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ78| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ79| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ80| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ81| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ82| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ83| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ84| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ85| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ86| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ87| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ88| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ89| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ90| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ91| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ92| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ93| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ94| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ95| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ96| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ97| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ98| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ99| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ100| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ101| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ102| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ103| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ104| | ||
| + | |||
| + | *[[Escan/english/eScan-FAQ105| | ||
Revision as of 09:25, 3 June 2009
- [[Escan/english/eScan-FAQ2|What is eScan?
- [[Escan/english/eScan-FAQ3|What does eScan do?
- [[Escan/english/eScan-FAQ4|What is the eScan Monitor?
- [[Escan/english/eScan-FAQ5|What is MWL?
- [[Escan/english/eScan-FAQ6|If I am receiving any infected email, can eScan disinfect that email?
- [[Escan/english/eScan-FAQ7|What is a Rule-set?
- [[Escan/english/eScan-FAQ8|How does the Rule-set get updated?
- [[Escan/english/eScan-FAQ9|What is 'Content Security'?
- [[Escan/english/eScan-FAQ10|What is the Announcement Server?
- [[Escan/english/eScan-FAQ11|What is a disclaimer? Does it come with all editions of eScan?
- [[Escan/english/eScan-FAQ12|How is eScan different to my current AntiVirus product?
- [[Escan/english/eScan-FAQ13|But AntiVirus 'X' says that it scans my email messages. How is
this different to eScan?
- [[Escan/english/eScan-FAQ14|Is eScan part of MailScan?
- [[Escan/english/eScan-FAQ15|Why is eScan required for MailScan?
- [[Escan/english/eScan-FAQ16|Can I install eScan on a Standalone PC?
- [[Escan/english/eScan-FAQ17|Is there more than one type of eScan?
- [[Escan/english/eScan-FAQ18|What is the difference between the demonstration or Evaluation version of eScan software and fully licenced software?
- [[Escan/english/eScan-FAQ19|How do I convert from Evaluation software to Licence software?
- [[Escan/english/eScan-FAQ20|How frequently is eScan's Virus Database updated?
- [[Escan/english/eScan-FAQ21|How do we update eScan with the latest virus updates?
- [[Escan/english/eScan-FAQ22|Can we configure the frequency of update-checks?
- [[Escan/english/eScan-FAQ23|Can eScan download updates via FTP or HTTP? Will it work through my normal Proxy or SOCKS Proxy Server?
- [[Escan/english/eScan-FAQ24|Can eScan download updates through my Firewall?
- [[Escan/english/eScan-FAQ25|What size update files does eScan have?
- [[Escan/english/eScan-FAQ26|How much time does eScan take to update?
- [[Escan/english/eScan-FAQ27|How do Rule-sets get updated?
- [[Escan/english/eScan-FAQ28|How do eScan Clients get updated?
- [[Escan/english/eScan-FAQ29|Can I install eScan on any version of Windows?
- [[Escan/english/eScan-FAQ30|30. Does eScan support database applications like Oracle Database,
etc.?
- [[Escan/english/eScan-FAQ31|How does eScan scan my emails?
- [[Escan/english/eScan-FAQ32|Does eScan scan when I am checking my Hotmail account?
- [[Escan/english/eScan-FAQ33|37. If I make one PC as eScan Server, can I work on that PC?
Does it need to be a dedicated PC?
- [[Escan/english/eScan-FAQ34|Do I need to define the Server's IP address on the eScan Client?
- [[Escan/english/eScan-FAQ35|If I change the IP address of my eScan Server or in case I change my eScan Server, do I need to re-configure all the Clients with the eScan Server's new IP address?
- [[Escan/english/eScan-FAQ36|Can I have multiple eScan Servers? If Yes, Why?
- [[Escan/english/eScan-FAQ37|How do I Configure an eScan Server as a 'Master eScan Server'? How do I then configure the other eScan Servers?
- [[Escan/english/eScan-FAQ38|Can I configure two eScan Servers as Masters, for redundancy?
- [[Escan/english/eScan-FAQ39|Does eScan updates flow across different networks, sub-networks?
- [[Escan/english/eScan-FAQ40|How can I check that eScan has recently updated?
- [[Escan/english/eScan-FAQ41|Can I restrict the user from disabling eScan? If Yes, how?
- [[Escan/english/eScan-FAQ42|Can I manually configure the Rule-sets to meet my own requirements?
- [[Escan/english/eScan-FAQ43|Does eScan support all email clients?
- [[Escan/english/eScan-FAQ44|While installing eScan do I have to change any settings in my email clients?
- [[Escan/english/eScan-FAQ45|What happens if we have instructed eScan to delete the email having restricted contents?
- [[Escan/english/eScan-FAQ46|Can I have scheduled Scanning in eScan?
- [[Escan/english/eScan-FAQ47|Will eScan cause instability & performance hit?
- [[Escan/english/eScan-FAQ48|Is there a possibility of the application timing out when eScan is doing the scanning?
- [[Escan/english/eScan-FAQ49|Are there any compability issues with MS-MWL?
- [[Escan/english/eScan-FAQ50|After installing eScan, is there a slowdown in the PC performance?
- [[Escan/english/eScan-FAQ51|Does Installation of eScan slow down the network?
- [[Escan/english/eScan-FAQ52|Does eScan gives total virus protection from all latest viruses?
- [[Escan/english/eScan-FAQ53|Does eScan also scan email messages and attachments?
- [[Escan/english/eScan-FAQ54|Can I scan my network drives from one PC?
- [[Escan/english/eScan-FAQ55|Does eScan prompt the user if it finds a virus?
- [[Escan/english/eScan-FAQ56|What is Online or Real-Time protection?
- [[Escan/english/eScan-FAQ57|At the time of booting, will eScan scan my Memory, Master Boot Record and Partition Table?
- [[Escan/english/eScan-FAQ58|Can eScan be deployed over the network using the Microsoft Management Console (MMC)?
- [[Escan/english/eScan-FAQ59|I have installed eScan & because of some problem, I had to uninstall it. But I am unable to browse the Internet & do other Internet activities! How should I bring my computer back to normal?
- [[Escan/english/eScan-FAQ60|After installing eScan, I am unable to browse the Network Neighbourhood! What could be wrong?
- [[Escan/english/eScan-FAQ61|When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%!
- [[Escan/english/eScan-FAQ62|On eScan Clients, I want to change the Mail-Server IP number to which warning messages should be sent. How do I do it from the eScan Server?
- [[Escan/english/eScan-FAQ63|When I upgrade my eScan, after running the setup file,the progress bar gets stuck at 0% & doesn't move at all! What could be done?
- [[Escan/english/eScan-FAQ64|How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?
- [[Escan/english/eScan-FAQ65|My Windows 2000 machine reboots randomly after installation of eScan. Else I do not see my network neighbourhood after installing eScan! But, if I put AVK Monitor Service on manual mode and after the DeskTop loads, start Monitor,everything works properly. What should I do?
- [[Escan/english/eScan-FAQ66|After eScan is installed, we are unable to run some 16-bit applications.But as soon as I uninstall eScan, the programs start working! What should I do?
- [[Escan/english/eScan-FAQ67|I do not want to see any of the eScan icons on my task-tray.How can I set this up?
- [[Escan/english/eScan-FAQ68|Whenever we install eScan on to our Windows 2000 Terminal Server,we lose connection with printers connected to an Intel netport express 10/100 print server! What do we do?
- [[Escan/english/eScan-FAQ69|Also when the auto-update runs there is activity showing in the WWW proxy in WinGate. It appears that eScan is trying to go to http://www.microworldsystems.com/sendinfo. Any ideas why the auto update would try to go to that URL?
- [[Escan/english/eScan-FAQ70|How do I deploy the customised warning messages I have created on my eScan Server to all my eScan clients?
- [[Escan/english/eScan-FAQ71|I have installed eScan on my Laptops. Now my Laptop never does a clean shutdown! It just seems to wait indefinitely. What could be done?
- [[Escan/english/eScan-FAQ72|Client is using Novell Netware 4.11. All email comes in through
Wingate proxy server located on Windows 2000 PRO system. If the workstations are protected with escan and the email server is protected does the netware server need a scanner for viruses?
- [[Escan/english/eScan-FAQ73|After installing/upgrading MailScan on 95/98/Me, my machine does not shutdown properly. What should I do?
- [[Escan/english/eScan-FAQ74|On Windows NT/2000, whenever I start my machine, I get access-violation error on CLNTFILE.EXE! What should I do?
- [[Escan/english/eScan-FAQ75|I had a customer reporting that with eScan installed, his XP machine was constantly crashing (BSOD) with an error referencing avkfilt.sys.All other XP machines on the network, running the same version of eScan, were experiencing no problems! What could be the possible remedy?
- [[Escan/english/eScan-FAQ76|
- [[Escan/english/eScan-FAQ77|
- [[Escan/english/eScan-FAQ78|
- [[Escan/english/eScan-FAQ79|
- [[Escan/english/eScan-FAQ80|
- [[Escan/english/eScan-FAQ81|
- [[Escan/english/eScan-FAQ82|
- [[Escan/english/eScan-FAQ83|
- [[Escan/english/eScan-FAQ84|
- [[Escan/english/eScan-FAQ85|
- [[Escan/english/eScan-FAQ86|
- [[Escan/english/eScan-FAQ87|
- [[Escan/english/eScan-FAQ88|
- [[Escan/english/eScan-FAQ89|
- [[Escan/english/eScan-FAQ90|
- [[Escan/english/eScan-FAQ91|
- [[Escan/english/eScan-FAQ92|
- [[Escan/english/eScan-FAQ93|
- [[Escan/english/eScan-FAQ94|
- [[Escan/english/eScan-FAQ95|
- [[Escan/english/eScan-FAQ96|
- [[Escan/english/eScan-FAQ97|
- [[Escan/english/eScan-FAQ98|
- [[Escan/english/eScan-FAQ99|
- [[Escan/english/eScan-FAQ100|
- [[Escan/english/eScan-FAQ101|
- [[Escan/english/eScan-FAQ102|
- [[Escan/english/eScan-FAQ103|
- [[Escan/english/eScan-FAQ104|
- [[Escan/english/eScan-FAQ105|
