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| * When eScan asks for reboot, *do not* click on Yes or No. | * When eScan asks for reboot, *do not* click on Yes or No. | ||
| * Come to the MSDOS prompt, change directory to the eScan\TEMP folder and | * Come to the MSDOS prompt, change directory to the eScan\TEMP folder and | ||
| - | * run the command "AVKWCTL /unregserver". Exit out of command prompt & then click on Yes (for the question "reboot to continue installation?"). | + | * run the command "AVKWCTL /unregserver". Exit out of command prompt & then click on Yes (for the question "reboot to continue installation?").</I> |
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| <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | ||
Revision as of 08:20, 9 June 2009
Q. After installation of eScan, it asks me for a reboot. After reboot,the installation continues, but it yet again asks me for a reboot!!!How should I get over this problem?
A. This happens because of incomplete eScan installation or improper uninstallation of an earlier version of eScan.
To overcome this problem, do the following:
- When eScan asks for reboot, *do not* click on Yes or No.
- Come to the MSDOS prompt, change directory to the eScan\TEMP folder and
- run the command "AVKWCTL /unregserver". Exit out of command prompt & then click on Yes (for the question "reboot to continue installation?").
Email us your feedback to solutions@mwti.net
