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When I logon to the system,the system does not startup. The system hangs while login. | When I logon to the system,the system does not startup. The system hangs while login. | ||
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Revision as of 10:40, 21 June 2009
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General |
Knowledgebase |
Support |
When I logon to the system,the system does not startup. The system hangs while login.
Solution :
The problem might be with explorer.exe not running when windows get started.
Please check the following:
1. Check if explorer.exe is present in %WinDir%\ folder eg.c:\windows.
2. Start the Windows registry. (you can refer to FAQ - How to start the windows registry editor?)
Go to
HKLM\Software\MicroSoft\WindowsNT\CurrentVersion\Winlogon
On right side pane check for the entry and it should be present as given below:
shell = explorer.exe
If it is not present Windows will not get loaded.
Note: you can check these by using a Bootable cd such as BARTPE/ERD Commander, if you are not able to check normally with windows.
Email us your feedback to solutions@mwti.net