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* [[Online Chat|<font color="blue">Online Chat</font>]] * [[Online Chat|<font color="blue">Online Chat</font>]]
* [[Telephonic Support|<font color="blue">Telephone</font>]] * [[Telephonic Support|<font color="blue">Telephone</font>]]
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Revision as of 08:11, 11 September 2009

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

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Q. While opening MS Outlook I get the error messages "Cannot load AVPMain.dll" and "Error initializing engine functions".



Solution:-

Disable Kaspersky's Mail Checker which is integrated in Microsoft Outlook

For MS-Outlook 2002/2003:

In Outlook the add-in for “Kaspersky Mail Checker” is checked. Click Other -> Advanced Options -> Add-in Manager.

In KAV Settings -> Configure Real-Time Protection -> Mail. DISABLE it.


For MS-Outlook 2007:

  1. Open Microsoft Outlook.
  2. Goto Tools then Click Options
  3. Now Click the tab KAV MailChecker
  4. Uncheck the box of Enable Protection



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