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Revision as of 05:44, 8 June 2010

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - FAQ

image

Q.Can the tools menu be removed or disabled?

Solution:

Yes, disable option under tools menu is available now. And can be enabled by doing following steps

1.Download the latest updates from the internet.

2.Then open my computer.

3.Go to c:\progra~1\escan\ folder

4.Then open eupdate.ini file using notepad or any editing tool.

5.Then under [Config] Section add following value.

 Disabletools=

6.Following are the values for each tool option to disable.

1 = To disable “System Information”
2 = To disable “Send Debug Information”
4 = To disable “Download Latest Hotfix (eScan).”
8 = To disable “Restore Windows Default Settings”
16= To disable “Download Latest Hotfix (Microsoft Windows OS)”
32= To disable “eScan Remote Support”

You can add the values to disable multiple tools option e.g. if you want to disable “Send Debug Information” and “eScan Remote Support” then you will have to add 2 + 32 = 34.

You can deploy this option using eScan Management console, to do this follow the below steps:

1. Open eScan Management Console.

2. Click on “Services” Menu

3. Then click on “EMC Settings”

4. Tick mark on “Enable Advance settings in “Deploy Rule-sets” Wizard” and click on “OK”

5. Then again click on “Services” Menu.

6. Then click on “Deploy Rule-sets ”

7. Then click on “Create new policy”

8. Then click on “Advance” button and then

9. Then tick mark on “eScan Auto-Updater Settings” and then click on “Edit” button.




10. Select “Config” under Section tab and type “Disabletools” under keyname tab and under Value insert 34, Then click on “Add” button. And then click on Close and again click on close button. And then click on “OK” button.

11. Type the Policy name, once you type in the policy name “Next” button will get enable click on Next button to deploy the policy.





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