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&nbsp;<B><p>&nbsp;&nbsp;Support</p></B> &nbsp;<B><p>&nbsp;&nbsp;Support</p></B>

Revision as of 12:43, 30 August 2010

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. How to debug eScan Monitor problem?



Solution:-

Go to Start > Run > and in the Open box type “regedit “and press enter.

HKEY_LOCAL_MACHINE\SOFTWARE\MicroWorld\eScan for Windows\MwMonitor
Value: Debug = 0 default value
Change it to 1,

close the registry and then go to eScan installed folder (c:\program files\escan) through command prompt and run following commands

Reload /u  - To unload the Monitor
Reload /l   - To load the Monitor.

These settings will write extensive logs, in monvir.log file located in c:\program files\escan\log folder.




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