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Revision as of 12:07, 12 October 2010

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eScan Installation

  1. While installing AV for SMB (awn2k3smk.exe )on windows 2003 server or windows 2003 SBS server, it never asks whether to make that system client or server.
  2. While Saving the Excel (.xls) files in network it use to take 10-15 seconds,which was slow, after installing eScan.
  3. My Windows XP Machine is not booting after installing eScan.
  4. System locks up and is unresponsive on every reboot after installing eScan.
  5. The system lost Internet connectivity after eScan installation.
  6. After installing eScan and rebooting the system, printer stops working and the control would not start in some Intel Dual Core and NVidia Model.
  7. After installing eScan v10 Corporate as a Client, all the options are greyed-out in the "eScan Protection Center".Why?
  8. DOS Based Application sometimes doesn't work after installing eScan,But when we uninstall eScan it start working. How to resolve this?
  9. My eScan has got corrupted and want to uninstall, so I could do a fresh Installation of eScan. Is there any removal tool?
  10. I am unable to install eScan on my computer, which has NVIDIA ForceWare Network Access Manager ?






  1. If AV for SMB ( awn2k3smk.exe ) trying to install on windows 2003 server or windows 2003 SBS server, It never ask whether to make that system client or server....

    Answer:
a. Uninstall eScan from that system.
b. Download esremove.exe (click here to download)
c. Run this file on that system by double clicking it.
d. Once this exe is finished it will give message saying that "eScan" removed successfully".
e. Then install the awn2k3smk.exe again.
This should resolve the problem. If not please report this to qa@escanav.com with full details and logs.



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