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Revision as of 12:11, 5 June 2009

Q. I have installed eScan on my machine. But it does not scan emails sent using my Outlook Express! What could be the problem? I use Microsoft Proxy Client to access my Mail Server.


A. If you are using the Microsoft Proxy Client on your PC, do the following:

  1. Uninstall Microsoft Proxy Client.
  2. Uninstall eScan.
  3. Reboot the PC
  4. Install Microsoft Proxy Client
  5. Install eScan.

If you install MPC *after* installing eScan, eScan will not be able to scan email traffic.

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