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Revision as of 11:14, 12 June 2009
WikiSysop (Talk | contribs)

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Line 7: Line 7:
Please check the following: Please check the following:
-# Check if explorer.exe is present in c:\Windows folder.+1. Check if explorer.exe is present in c:\Windows folder.
-# Start the Windows registry. <I><B>(you can refer to [[Escan/english/eScan-FAQ96|FAQ - How to start the windows registry editor?]])</B></I>+2. Start the Windows registry. <I><B>(you can refer to [[Escan/english/eScan-FAQ96|FAQ - How to start the windows registry editor?]])</B></I>
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Revision as of 11:14, 12 June 2009

When I logon to the system,the system does not startup. The system hangs while login.


Solution :

The problem might be with explorer.exe not running when windows get started.

Please check the following: 1. Check if explorer.exe is present in c:\Windows folder.

2. Start the Windows registry. (you can refer to FAQ - How to start the windows registry editor?)

Go to

HKLM\Software\MicroSoft\WindowsNT\CurrentVersion\Winlogon

On right side pane check for entry and should be present:

shell = explorer.exe
  If it is not present Windows will not get loaded.


Note: you can check these by using a Bootable cd such as BARTPE/ERD Commander, if you are not able to check normally with windows.





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