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(Difference between revisions)
| Revision as of 11:14, 12 June 2009 WikiSysop (Talk | contribs) ← Previous diff |
Revision as of 11:30, 12 June 2009 WikiSysop (Talk | contribs) Next diff → |
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| Line 7: | Line 7: | ||
| Please check the following: | Please check the following: | ||
| - | 1. Check if explorer.exe is present in c:\Windows folder. | + | |
| + | 1. Check if explorer.exe is present in %WinDir%\ folder eg.c:\windows. | ||
| 2. Start the Windows registry. <I><B>(you can refer to [[Escan/english/eScan-FAQ96|FAQ - How to start the windows registry editor?]])</B></I> | 2. Start the Windows registry. <I><B>(you can refer to [[Escan/english/eScan-FAQ96|FAQ - How to start the windows registry editor?]])</B></I> | ||
| Line 15: | Line 16: | ||
| HKLM\Software\MicroSoft\WindowsNT\CurrentVersion\Winlogon | HKLM\Software\MicroSoft\WindowsNT\CurrentVersion\Winlogon | ||
| - | On right side pane check for entry and should be present: | + | On right side pane check for the entry and it should be present as given below: |
| shell = explorer.exe | shell = explorer.exe | ||
Revision as of 11:30, 12 June 2009
When I logon to the system,the system does not startup. The system hangs while login.
Solution :
The problem might be with explorer.exe not running when windows get started.
Please check the following:
1. Check if explorer.exe is present in %WinDir%\ folder eg.c:\windows.
2. Start the Windows registry. (you can refer to FAQ - How to start the windows registry editor?)
Go to
HKLM\Software\MicroSoft\WindowsNT\CurrentVersion\Winlogon
On right side pane check for the entry and it should be present as given below:
shell = explorer.exe
If it is not present Windows will not get loaded.
Note: you can check these by using a Bootable cd such as BARTPE/ERD Commander, if you are not able to check normally with windows.
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