Escan/english/eScan-TR7.1

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Revision as of 10:40, 21 June 2009

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When I logon to the system,the system does not startup. The system hangs while login.

Solution :

The problem might be with explorer.exe not running when windows get started.

Please check the following:

1. Check if explorer.exe is present in %WinDir%\ folder eg.c:\windows.

2. Start the Windows registry. (you can refer to FAQ - How to start the windows registry editor?)

Go to

HKLM\Software\MicroSoft\WindowsNT\CurrentVersion\Winlogon

On right side pane check for the entry and it should be present as given below:

shell = explorer.exe

  If it is not present Windows will not get loaded.

Note: you can check these by using a Bootable cd such as BARTPE/ERD Commander, if you are not able to check normally with windows.

Email us your feedback to solutions@mwti.net

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 When I logon to the system,the system does not startup. The system hangs while login.