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- +[[Image:avp-mailchecker-jpeg.jpeg|center]]
<B>Solution:-</B> <B>Solution:-</B>
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In KAV Settings -> Configure Real-Time Protection -> Mail. In KAV Settings -> Configure Real-Time Protection -> Mail.
DISABLE it. DISABLE it.
 +
---- ----
 +
<U>For MS-Outlook 2007:</U> <U>For MS-Outlook 2007:</U>
# Open Microsoft Outlook. # Open Microsoft Outlook.
-# Goto Tools then Click Options +# Goto Tools then Click on Trust Center
-# Now Click the tab KAV MailChecker +# Select Add-ins
-# Uncheck the box of Enable Protection+# On the right-panel under "Manage" select "Exchange Client Extensions" and click on "Go"
 +# Uncheck the "AVP MailChecker" from the Add-In Manager list and click on OK.
 + 
 + 
 + 
 + 
---- ----
<B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>

Revision as of 08:17, 21 January 2010

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eScan - Troubleshooting

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Q. While opening MS Outlook I get the error messages "Cannot load AVPMain.dll" and "Error initializing engine functions".


Solution:-

Disable Kaspersky's Mail Checker which is integrated in Microsoft Outlook

For MS-Outlook 2002/2003:

In Outlook the add-in for “Kaspersky Mail Checker” is checked. Click Other -> Advanced Options -> Add-in Manager.

In KAV Settings -> Configure Real-Time Protection -> Mail. DISABLE it.




For MS-Outlook 2007:

  1. Open Microsoft Outlook.
  2. Goto Tools then Click on Trust Center
  3. Select Add-ins
  4. On the right-panel under "Manage" select "Exchange Client Extensions" and click on "Go"
  5. Uncheck the "AVP MailChecker" from the Add-In Manager list and click on OK.





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