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eScan - FAQ's

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Q. Can eScan take the backup of infected file before disinfecting it?


A. Yes, eScan can take backup of infected file before disinfecting it during Real Time Monitoring. The backup is stored and available for "Restore".

To configure eScan Real Time monitor to enable Backup of infected files before Disinfection,

  1. Open the eScan Protection Center
  2. Go to File Antivirus and Click on Settings.
  3. In the Objects tab, under Actions in case of Virus Disinfection expand Disinfect and check the Make Backup File Before Disinfection. Then apply the setting.


To access the infected backup file, please do the following:

  1. Open the eScan Protection center
  2. Go to File Antivirus and click on View Quarantine objects and go to the "Backup" tab.

(On your hard drive it will be located under C:\Program Files\eScan\Infected in an encrypted format).



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