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eScan - Troubleshooting

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Q. My internet explorer works, but not firefox. But if I rename firefox.exe to firefox1.exe. Then it executes and working fine.


Solution

  • Go to start > run and type regedit and press enter
  • Then go to following registry entry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\firefox.exe

Expand the firefox.exe key value and remove the below mentioned value as Debugger 

    *"Debugger"="\"C:\\WINDOWS\\twunk_16.exe\""*
  • Once done close registry editor and then execute firefox.exe again, it should now work. 
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