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eScan - Troubleshooting

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Q. My desktop does not load after logging into windows. Desktop loads only after re-loading explorer.exe.What could be the problem and how do I resolve this?



Solution:

Copy imm32.dll to \windows\system32 folder of the affected System either from the windows dllcache folder (\windows\system32\dllcache folder) or from any other working system.




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