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Q. When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%!
A. We recommend eScan Server PC to have atleast 512MB RAM for heavy loads (upwards of 500 clients) and pagefile size should be double your RAM. Please make necessary modifications and then check.
Alternate:
- If the 100% problem still persists, do the follow
- A. Close eServ Application
- B. Edit the ESERV.INI file and set FTPMaxClients=2
- C. Start eServ.
- D. When the eServ reaches 100%, kill the eServ application (Using Task Manager).
- E. Check your eServ.LOG file
- F. See which machine last connected to the eServ application (Every machine that connects to eServ for FTP download of updates, will have two entries in eServ.LOG. First entry will be "FTP Connection initiated from x.x.x.x" and a corresponding "FTP Connection terminated from x.x.x.x". The last machine whose connection was initiated BUT NOT terminated, might be causing the problem). Note down this IP number.
- G. Edit eServ.INI file & set FTPConnectionsDisallowedFromIP = <this IP number> (this is comma separated list).
- H. Restart eServ.exe
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