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eScan - FAQ's

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Q. How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?


A. Go to the eScan Quarantine Folder.

  1. Identify the eMail you want by checking the MSG files.
  2. Rename the required .MSG file(s) to .EML
  3. Disable eScan eMail Scanning facility (right-click on eScan icon in task-tray and click on disable email scan).
  4. Start Outlook
  5. Send yourself an email with the .EML file(s) as an attachment. 


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