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eScan - FAQ's

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Q. I have the ZoneAlarm Firewall installed. After installing eScan, I keep gettings messages from ZoneAlarm about download.exe,trayicos.exe, etc. trying to connect to the Internet! What should I do?


A. Please exclude the following executables from inside ZoneAlarm:

  1. SPOOLER.EXE
  2. TRAYICOS.EXE
  3. TRAYICOC.EXE
  4. DOWNLOAD.EXE
  5. TRAYICO.EXE
  6. SMTPSEND.EXE

After excluding the above, you will not get any messages. 


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