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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

Q. After installing eScan on Windows 2008 64 bit edition, DNS, ADS doesn't work and also not able to connect to internet or LAN?


A.

  1. Click on Start
  1. Click on Run. In the Run box type cmd and click on OK
  1. In the command prompt, go to windows folder (i.e. %windir%) and type 
inst_tsp 2 2

(refer to image)

then type 

inst_tspx 2 2

(refer to image)

  1. Then rename the inst_tsp.exe to inst_tsp.old

(refer to image)

and then rename inst_tspx.exe to inst_tspx.old (refer to image)


and then restart the machine 



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