eScan BlogeScan Blog    eScan WebsiteeScan Website    eScan ForumeScan Forum    eScan FeedseScan Feeds     
    
Languages:     

From eScan Wiki

Jump to: navigation, search
 

  General

 

  Knowledgebase

 

  Support

Image:escan-g.jpg
· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

image

Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.



Solution:-

To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings:


  1. Go to the eScan Installed Directory path (\Program files\eScan),
  2. Open the file Mailscan.ini with Notepad,
  3. Search for IPIgnoreList=
  4. Enter the IP ( For example the entry will look like: IpIgnoreList=200.100.111.112 ) you want to allow,
  5. Save & Close the file.
  6. Run / Execute "mailscan.exe" from eScan Installed Directory path (\Program files\eScan) & restart the browser (Reboot of the system is recommended).



Email us your feedback to solutions@mwti.net

eScan Copyright © 2015 MicroWorld Technologies Inc.- AntiVirus & Content Security.       Send your feedback to solutions@escanav.com eScan Wiki

    Privacy policy  About eScan Wiki  Disclaimers   This page has been accessed 14,243 times.