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eScan Version 11 (and above) Online Help
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Unmanaged Computers
- This section displays information about the computers that have not yet been assigned to any group. This section also allows you to set the host configuration, move computers to a group, view the properties of a computer, or refresh the information about a client computer by using the Action List menu. This section consists of Network Computers, IP Range, Active Directory and New Computers Found.
User Interface
- The Unmanaged Computers node in the navigation bar has four sub-nodes: Network Computers, IP Subnets, Active Directory and New Computers Found. When you click a sub-node, the corresponding page is displayed.
- Each page is organized like a file explorer window. It is divided into two panes with the left pane showing a console tree and the right pane (the task pane), showing the information about the selected node in the console tree.
- Each page also shows an Action List menu, which allows you to set the host configuration, move the selected computer to a computer group, view the properties of the computer or group, and refresh the client computer. Initially, on all these pages, the Action List menu is disabled. To enable it, you must select a computer name in the task pane.
- For more information about this menu, please refer to the Managed Computers chapter of this document.
Contents |
Moving Computers to the created Groups
- For installing eScan Client on the computers connected to the network and define policies and tasks on the basis of the groups they belong to, you will be required to move computers to the created groups. You can move the computers from Unmanaged Computers to desired groups created in the Managed Computers using the following options present in eScan Management Console –
- Moving Computers from the Network Computers
- Moving all Computers within selected IP Range
- Moving Computers from Active Directory
- Moving Computers from the New Computers Found List
Network Computers
- It displays the eScan Corporate Client endpoints and workgroups in the network in a console tree. You can click on the name of a computer or group to view its details.
- Moving Computers from the Network Computers
- 1. Click Network Computers option present in the Navigation Panel under Unmanaged Computers.
- 2. Now expand the Microsoft Windows Network tree and select the workgroup from where you wish to move computers to the desired group created in Managed Computers section.
- 3.Now select the Computer(s) that you wish to move to the desired groups that you created under Managed computers. You can do so by selecting the check box beside the Computer Names.
- 4.Click Move to Group option present in the Action List drop down menu present on the interface.
- 5.Select Group window will open on the screen. Expand the Managed Computers tree to view the groups that you created earlier.
- 6.Now select the group where you wish to move the selected computer(s).
- 7.Now Click Ok, selected Computer(s) will be moved to the group. Click Cancel if you do not wish to move the selected Computers to this group.
- Moving Computers from the Network Computers
- Viewing Properties of Selected Computer
- You can view the Properties of the Selected Computer using following Steps –
- 1. Select the desired computer in the Network Computers List to View its Properties.
- 2.Now click Properties option in the Action List Drop down menu present on the interface.
- 3.This will open the Properties Window on a pop up. It displays general information of the computer like Computer Name, IP Address, User name and Operating System, along with details of the Antivirus installed, its version and update summary. It also displays protection status of all the Modules of eScan client.
Note: In case of Multiple Selection of Computers, the Properties option will be disabled.
- Setting Host Configuration
- For any computer with Windows operating system connected to the network, if you are not able to view / fetch its details using the Properties option. You can get the details after setting Host configuration that builds communication between the Server and the selected computer on the network.
- You can set Host Configuration using following Steps –
- 1. Select the desired computer the Properties of which you wish to view/ fetch.
- 2.Now click Set Host Configuration option present in the Action List drop down menu.
- 3.Now write Remarks and define the Administrator Username and Password and then click Save.
- 4.You can now view the properties of the selected computer using the Properties option present in the Action List.
- Creating New Group from the Select Group window
- (The Select Group Window opens when you click Move to Group).
- You can create a New Group from this window using the following steps –
- 1. Click New Group, write the name of the Group and click Ok.
- 2.The Group will be created instantly.
IP Range
- It displays the IP range for the network as nodes in a console tree and also allows you to add or delete an IP range by clicking New IP Range and Delete IP range respectively.
- Moving all Computers within selected IP Range to a Group
- It includes following steps
- Adding New IP Range - You can Add the Computers within certain IP range using the IP Range option present under Unmanaged Computers. It can be done using the following simple steps –
- 1. Click IP range option under Unmanaged Computers, and then click New IP Range option in the Window.
- 2.You will be forwarded to Specify IP Range window. Specify the desired IP Range and click Ok.
- 3.The selected IP Range will be added to the IP Range tree. All computers present in that IP Range will be displayed when you select the IP Range on the interface.
- Other details like IP Address of the computer, its group, Protection status (Unmanaged / Unknown/Protected / Not installed, Critical / Unknown); the table also displays Status of all modules of eScan.
- Action List (Menu)
- Setting Host Configuration - Select the computer and define the Host Configuration settings using Set Host Configuration option present in Action List. This will help you in fetching Computer Properties before adding them to a group under Managed Computers. (For Endpoints with Windows operating system).
- Viewing Properties - Select the Computer in the table and click Properties in the Action list, this will display all the details of the selected computer.
- Refreshing Client – Click this option to fetch latest information / details of the selected computer. This option is present on IP Range window as well as under Action List Menu.
- Delete IP Range
- 1. Select the desired IP Range and click Delete IP Range option present on the screen.
- 2.To confirm the deletion click OK on the Pop up window.
- 3.The selected IP range will be deleted instantly.
- Delete IP Range
- Moving to a Group
- You can move the selected IP Range to any group under Managed Computers using following simple steps.
- 1. Select the IP range and all computers present in the selected IP Range that you wish to move from unmanaged computers to a group in Managed Computer.
- 2.Now Click Move to Group under Action List drop down menu.
- 3.You will be forwarded to the Select Group Window. Select the Group where you wish to Move the selected computers in the IP Range and Click OK.
- 4.The Selected Computer(s) will be moved to the selected group under Managed Computers section.
Active Directory
- The Active Directory page shows a console tree lists of all the domain controllers in the network.
- Moving Computer from Active Directory
- You can use the following simple steps to add computers from the Active Directory.
- 1. Click Active directory under Unmanaged Computers in the Navigation Panel of eScan management Console and Select Active Directory present in the tree. Now Click Properties.
- 2.You will be forwarded to the Properties window. Click Add.
- 3.You will be forwarded to the Login Settings window. Fill in the required Login Credentials of Administrator to fetch data available on the Active Directory and click OK.
- 4.The details including IP Addresses from active directory will be added instantly.
- 5.Select the Active Directory and click OK. The selected Active Directory will be added to the Active directory tree, to view the details click on the directory present under Active directory tree.
- 6.To move computers present in the Active Directory, select the computers in the list and click Move to Group option under Action List menu.
- 7.The selected computers will be moved to the selected group.
New Computers Found
This will display the list of endpoints where eScan is not installed.
Moving Computers from New Computers Found list - List of all new computers connected to the network is generated in New Computers found list under Unmanaged Computers. Using the Action List Menu you can Set Host Configuration, Move Selected Computers to a Group, view Properties, Refresh Client or Export the New Computers List to excel file format if desired.
Once the Computers are moved from Unmanaged Computers to Groups under Managed Computers, you can Perform Tasks, Set host configuration, Manage Policies, Deploy / Upgrade Client or deploy a Hotfix on all or any of the Managed Computer individually or in group.
Setting Host Configuration- Select the computer and define the Host Configuration settings using Set Host Configuration option present under Client Action List. This will help you in fetching Computer details before adding them to a group under Managed Computers.