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{| class="wikitable" border="0" {| class="wikitable" border="0"
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* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
-&nbsp;<B>Knowledgebase</B>+&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>
* [[Technical Info|<font color="blue">Technical Information</font>]] * [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]] * [[Beta Testing|<font color="blue">Beta Testing</font>]]
* [[Release Candidate|<font color="blue">Release Candidate</font>]] * [[Release Candidate|<font color="blue">Release Candidate</font>]]
* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
 +* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
&nbsp;<B><p>&nbsp;&nbsp;Support</p></B> &nbsp;<B><p>&nbsp;&nbsp;Support</p></B>

Revision as of 11:01, 30 August 2010

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· Articles  · FAQ  · Troubleshooting  · User Guide   · Technical Information - Main Page

MailScan - FAQ's

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Q. Possible looping error shown in MailScan for SMTP.


A. This happens when you send an email to a domain, and the MX record for that domain is listed as 127.0.0.1.

For example, if you send mail to test@ispd.co.uk, SMTP will show you this error message.
To verify this,

Run NSLOOKUP.EXE,
>set type=mx
>ispd.co.uk

If you notice, the mail exchanger (mx) is listed as 127.0.0.1. Hence the looping error is shown by MS for SMTP.

Download latest SMTP.EXE (version 6.5.2.0 and above) (click here to download the SMTP.EXE) and overwrite the old SMTP.EXE (in %MailScan% folder) with the new one. In this new version, the error message is NOT shown and the mail will be bounced back to the sender.



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