From eScan Wiki
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Current revision WikiSysop (Talk | contribs) |
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- | <B>General</B> | + | <B><p> General</p></B> |
* [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
* [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
* [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
+ | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
- | <B>Knowledgebase</B> | + | <B><p> Knowledgebase</p></B> |
* [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
* [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
* [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
* [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
+ | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
<B><p> Support</p></B> | <B><p> Support</p></B> | ||
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[[Image:EScan.jpg|image|right|100px]] | [[Image:EScan.jpg|image|right|100px]] | ||
- | <B>Q. When trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.</B> | + | <B>Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.</B> |
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# Go to the eScan Installed Directory path (\Program files\eScan), | # Go to the eScan Installed Directory path (\Program files\eScan), | ||
- | # Open file Mailscan.ini with Notepad, | + | # Open the file Mailscan.ini with Notepad, |
# Search for IPIgnoreList= | # Search for IPIgnoreList= | ||
- | # Enter the IP (For example: the entry will look like: IpIgnoreList=200.100.111.112) you want to allow, | + | # Enter the IP ( For example the entry will look like: '''IpIgnoreList=200.100.111.112''' ) you want to allow, |
- | # Save & Close. | + | # Save & Close the file. |
- | # Run mailscan.exe from the command prompt (from the eScan directory) & restart the browser. | + | # Run / Execute "mailscan.exe" from eScan Installed Directory path (\Program files\eScan) & restart the browser (Reboot of the system is recommended). |
- | # Reboot of the system is recommended | + | |
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<B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> |
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| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
[edit]
eScan - Troubleshooting
Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.
Solution:- To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings:
Email us your feedback to solutions@mwti.net |