From eScan Wiki
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			| Revision as of 09:28, 18 August 2010 WikiSysop (Talk | contribs) ← Previous diff | Current revision WikiSysop (Talk | contribs) | ||
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| - |  <B>General</B> | + |  <B><p>  General</p></B> | 
| * [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
| * [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
| * [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
| + | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
| - |  <B>Knowledgebase</B> | + |  <B><p>  Knowledgebase</p></B> | 
| * [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
| * [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
| * [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
| * [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
| + | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
|  <B><p>  Support</p></B> |  <B><p>  Support</p></B> | ||
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| [[Image:EScan.jpg|image|right|100px]] | [[Image:EScan.jpg|image|right|100px]] | ||
| - | <B>Q. When trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.</B> | + | <B>Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.</B> | 
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| # Go to the eScan Installed Directory path (\Program files\eScan), | # Go to the eScan Installed Directory path (\Program files\eScan), | ||
| - | # Open file Mailscan.ini with Notepad, | + | # Open the file Mailscan.ini with Notepad, | 
| # Search for IPIgnoreList= | # Search for IPIgnoreList= | ||
| - | # Enter the IP (For example: the entry will look like: IpIgnoreList=200.100.111.112) you want to allow, | + | # Enter the IP ( For example the entry will look like: '''IpIgnoreList=200.100.111.112''' ) you want to allow, | 
| - | # Save & Close. | + | # Save & Close the file. | 
| - | # Run mailscan.exe from the command prompt (from the eScan directory) & restart the browser. | + | # Run / Execute "mailscan.exe" from eScan Installed Directory path (\Program files\eScan) & restart the browser (Reboot of the system is recommended). | 
| - | # Reboot of the system is recommended | + | |
| ---- | ---- | ||
| <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | ||
Current revision
|  | General | Knowledgebase | Support | 
| 
 | · Articles · FAQ · Troubleshooting | · Technical Information - Main Page | 
[edit]
eScan - Troubleshooting
| Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay. 
 
 Solution:- To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings: 
 
 
 Email us your feedback to solutions@mwti.net | 
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