From eScan Wiki
(Difference between revisions)
Revision as of 07:49, 15 June 2009 WikiSysop (Talk | contribs) ← Previous diff |
Current revision WikiSysop (Talk | contribs) |
||
Line 1: | Line 1: | ||
{| class="wikitable" border="0" | {| class="wikitable" border="0" | ||
- | |- | + | |
{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
| style="width:56%; color:#000;" | | | style="width:56%; color:#000;" | | ||
{| style="width:280px; border:none; background:none;" | {| style="width:280px; border:none; background:none;" | ||
- | | [[Image:mwti_logo.gif|frame|left|100px|<!--We add confidence to computing-->]] | + | | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]] |
|} | |} | ||
|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | ||
- | <B>General</B> | + | <B><p> General</p></B> |
* [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
* [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
* [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
+ | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
- | <B>Knowledgebase</B> | + | <B><p> Knowledgebase</p></B> |
* [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
* [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
* [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
* [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
+ | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
- | <B> Support </B> | + | <B><p> Support</p></B> |
* [[EMail|<font color="blue">eMail</font>]] | * [[EMail|<font color="blue">eMail</font>]] | ||
* [[Online Chat|<font color="blue">Online Chat</font>]] | * [[Online Chat|<font color="blue">Online Chat</font>]] | ||
* [[Telephonic Support|<font color="blue">Telephone</font>]] | * [[Telephonic Support|<font color="blue">Telephone</font>]] | ||
+ | * [[Remote Support|<font color="blue">Remote Support</font>]] | ||
* [[Forums|<font color="blue">Forums</font>]] | * [[Forums|<font color="blue">Forums</font>]] | ||
|} | |} | ||
- | eScan web-protection blocks my local ip based intranet website.How should I stop eScan web-protection from blocking intranet website? | + | {| class="wikitable" border="0" |
+ | |} | ||
+ | |||
+ | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
+ | | style="width:10%; color:#000;" | | ||
+ | {| style="width:100px; border:none; background:none;" | ||
+ | | [[Image:escan-g.jpg]] | ||
+ | |} | ||
+ | |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | ||
+ | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | ||
+ | |} | ||
+ | |||
+ | {| class="wikitable" border="0" | ||
+ | |} | ||
+ | !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - Troubleshooting</h2> | ||
+ | {| class="wikitable" border="0" | ||
+ | |- | ||
+ | |width="1000pt"| | ||
+ | [[Image:EScan.jpg|image|right|100px]] | ||
+ | |||
+ | <B>Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.</B> | ||
+ | |||
+ | |||
+ | |||
Line 32: | Line 58: | ||
To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings: | To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings: | ||
- | # Open Command Prompt, | + | |
- | # Go to the eScan Installed Directory path, | + | # Go to the eScan Installed Directory path (\Program files\eScan), |
- | # Open file Mailscan.ini with Notepad, | + | # Open the file Mailscan.ini with Notepad, |
# Search for IPIgnoreList= | # Search for IPIgnoreList= | ||
- | # Enter the IP (for eg. the local intranet ip) you want to allow, | + | # Enter the IP ( For example the entry will look like: '''IpIgnoreList=200.100.111.112''' ) you want to allow, |
- | # Save & Close. | + | # Save & Close the file. |
- | # Run mailscan.exe from the command prompt (from the eScan directory) & restart the browser. | + | # Run / Execute "mailscan.exe" from eScan Installed Directory path (\Program files\eScan) & restart the browser (Reboot of the system is recommended). |
- | # Reboot of the system is recommended | + | |
---- | ---- | ||
<B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> |
Current revision
|
General |
Knowledgebase |
Support |
| · Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
[edit]
eScan - Troubleshooting
Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.
Solution:- To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings:
Email us your feedback to solutions@mwti.net |